FDFRB3011A
Diagnose and respond to product and process faults (bread)

This unit of competency covers the skill and knowledge required to determine cause and address faults in bread products.

Application

This unit builds on the problem solving skills developed in operational units and provides technical competencies to support problem solving relating to bread production.

Where recurrence of a problem cannot be prevented, procedures should be established to minimise the likelihood of recurrence and to identify any further incidents.



Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Identify causes of unacceptable product quality

1.1. Unacceptable products are analysed to determine cause

1.2. Process parameters and reactions which occur during processing are monitored

2. Take corrective action according to workplace procedures

2.1. Corrective action is taken to remove unacceptable product and prevent recurrence of the problem according to workplace procedures

2.2. Corrective action is recorded according to workplace procedures and food safety program

Required Skills

Required skills

Ability to:

access workplace information relating to troubleshooting

select, fit and use personal protective clothing and/or equipment

use relevant observation and/or test methods to confirm raw ingredient characteristics

remove/isolate and report ingredients/materials of unacceptable quality

determine likely causes of unacceptable final product relating to raw ingredients

determine likely causes of unacceptable final product relating to the process and/or storage conditions

develop procedures to prevent or minimise the likelihood of recurrence of the problem

use oral communication skills/language competence to fulfil the job role as specified by the organisation, including questioning, active listening, asking for clarification and seeking advice from supervisor

work cooperatively within a culturally diverse workforce

Required knowledge

Knowledge of:

basic composition, characteristics and function of each main ingredient used, including:

form/grade of ingredient supplied

behaviour/changes occurring during processing

role and purpose

preparation requirements for use, such as conditioning fruit

bread styles, types and textures, including labelling requirements for types of bread consistent with the Food Standards Code

impact of ingredient cost and yields on profit margin

principles of processing techniques used to achieve finished products, including:

wet and dry proving methods

types of mixers used

hand moulding

oven types, including method of steam generation

methods of delivering product to the oven

effect of typical reactions during mixing, development and baking, such as:

yeast activity

gluten development

browning and caramelisation

gelatinisation as it occurs in different dough types

formula balance and ingredient addition sequence

impact of ingredient cost and yields on profit margin

process parameters and their effect, such as starting and finishing temperatures of ingredients and dough, the amount of work input/mixing time, and factors, such as time, temperature and humidity during each proving stage, and during baking, depanning and cooling

storage and handling conditions for raw ingredients and finished product

procedures for reworking or disposing of unacceptable product

factors that can affect shelf-life, including:

ingredients used

bread types

storage conditions

packaging

environmental factors

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed. Competence in this unit must be achieved in accordance with food safety standards and regulations.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of ability to:

identify product faults and determine cause

take corrective action in response to typical faults and inconsistencies

apply safe work practices and identify OHS hazards and controls

apply food safety procedures.

Context of and specific resources for assessment

Assessment must occur in a real or simulated workplace where the assessee has access to:

work procedures, including advice on safe work practices, food safety, quality and environmental requirements

production schedule

recipe instructions

raw materials specifications

production equipment

relevant personal protective clothing and equipment

troubleshooting advice where available

documentation and recording requirements and procedures

sampling schedules and test procedures and equipment as required

cleaning procedures, materials and equipment as required.

Method of assessment

This unit should be assessed together with core units and other units of competency relevant to the function or work role. Examples could be:

FDFRB3002A Produce bread dough

FDFRB3005A Bake bread

FDFRB3010 Process dough.

Guidance information for assessment

To ensure consistency in one's performance, competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities, and where possible, over a number of assessment activities.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Policies and procedures

Work is carried out according to company policies and procedures, regulatory and licensing requirements, legislative requirements, and industrial awards and agreements

Legislative requirements

Legislative requirements are typically reflected in procedures and specifications. Legislation relevant to this industry includes:

the Food Standards Code, including labelling, weights and measures legislation

legislation covering food safety, environmental management, occupational health and safety (OHS), anti-discrimination and equal opportunity

Raw materials

Raw materials include:

those used to manufacture bread products

Causes of unacceptable quality

Causes of unacceptable quality may relate to:

raw materials, processing and/or storage

Ingredients

Ingredients relate to:

those ingredients used in product

Materials may include:

packaging consumables

Bread styles and types

Bread styles and types include but are not limited to:

sours

flat breads

ryes,

continental breads

Typical process parameters

Typical process parameters include:

temperature

time

humidity

development/proving time


Sectors

Unit sector

Retail baking


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.