This unit applies to operators who oversee quality assurance process in the pulp and paper industry within company quality assurance policy, practices and procedures. This work typically involves complex integrated equipment and continuous operations This unit generally applies to those who: monitor inspection and test records review product samples implement process changes, and create and/or up-date operating instructions to meet safety, quality and productivity requirements |
Not Applicable
ELEMENT | PERFORMANCE CRITERIA |
1. Monitor inspection and test records | 1.1. Inspection and test records are monitored within Occupational Health and Safety (OHS) regulations, environmental and safe working requirements/practices, Standard Operating Procedures (SOP), and housekeeping requirements |
1.2. Inspection and test records are monitored to verify product quality and to identify performance trends | |
1.3. Status reports contain a description of proposals to introduce improved processes and procedures | |
2. Review product samples | 2.1. Product samples are reviewed within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements |
2.2. Product samples are reviewed to ensure inspection and/or test data accurately reflects output | |
2.3. Post collection procedures are implemented according to standard operating procedures | |
3. Implement process changes | 3.1. Process changes are implemented within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements |
3.2. Process changes are introduced and controlled so that quality assurance requirements are accomplished | |
4. Create and/or update operating instructions | 4.1. Instructions are created and/or updated within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements |
4.2. Operating instructions are written so that they comprehensively document the details required for competent performance | |
4.3. Operating instructions are validated under operating conditions to verify their suitability |
This describes the skills and knowledge required for this unit. |
Required skills |
Uses required forms of communication to oversee quality assurance processes Reads and interprets required documentation, procedures and reports Prepares process and product status report recommending changes to improve processes and procedures Creates and/or updates SOP or their equivalent Accesses, navigates and enters computer-based information Identifies and actions problems within level of responsibility Assembles in-process inspection/test and other quality data in prescribed format Interprets results of in-process inspections and/or tests Identifies trends of in-process inspection and/or test results Records sample review results in prescribed format Identifies risks associated with samples and how they may be minimised Implements a change in the process Identifies the actual or potential risks associated with uncontrolled changes in procedures |
Required knowledge |
Procedures, regulations and legislative requirements relevant to overseeing quality assurance processes including OHS, environmental including relevant sustainability requirements/practices, SOP, isolation procedures, safe working requirements, risks and hazard identification and housekeeping Basic problem-solving techniques consistent with level of responsibility Actual or potential problems evident from trend analysis Appropriate course/s of action to rectify problems Purpose of review process Post collection and procedure for handling samples Importance of change control Controls associated with a procedure change Purpose of SOP Actual or potential problems if SOP or their equivalent are non existent Potential environmental impact of out-of-standard performance to their customers |
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence should be relevant to the work. It should satisfy the requirements of the elements and performance criteria and include consideration of: the required knowledge and skills tailored to the needs of the specific workplace applicable OHS regulations, environmental and safe working requirements/practices, SOP and housekeeping requirements applicable aspects of the range statement practical workplace demonstration of skills in overseeing quality assurance processes |
Context of and specific resources for assessment | A workplace assessment must be used to assess: the application of required knowledge on the job the application of skills on the job, over time and under a range of typical conditions that may be experienced in overseeing quality assurance processes Access to the full range of equipment involved in overseeing quality assurance processes in a pulp or paper mill is required |
Method of assessment | A combination of assessment methods should be used. The following examples are appropriate for this unit: observation of applied skills and knowledge on the job workplace demonstrations via a mock-up or simulation that replicate part/s of the job answers to written or verbal questions about specific skills and knowledge third-party reports from relevant and skilled personnel written evidence e.g. log sheet entries, checklist entries, test results Assessment processes and techniques must be culturally appropriate and in keeping with the language and literacy capacity of the learner and the work being performed. This includes conducting an assessment in a manner that allows thoughts to be conveyed verbally so that the learner can both understand and be understood by the assessor (e.g. use plain English and terminology used on the job) A holistic assessment with other units relevant to the pulp and paper industry, mill and job role is recommended Additional information on approaches to assessment for the pulp and paper industry is provided in the Assessment Guidelines for this Training Package |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Company instructions | will be provided for sampling and in-process inspection and testing activities |
Monitoring and reporting | will typically involve the use and presentation of verbal and written information; the latter in standard format |
Recording may be: | by manual and/or electronic methods in standard format |
Documentation, procedures and reports may include: | SOP quality procedures environmental sustainability requirements/practices plant manufacturing operating manuals enterprise policies and procedures ISO9000 oil or chemical spills and disposal guidelines plant isolation documentation safe work documentation e.g. plant clearance, job safety analysis, permit systems |
Actions may include: | process adjustments reporting to authorised person rectifying problem within level of responsibility |
Communications may include | interaction with: internal/external customers and suppliers team members production/service co-ordinators maintenance services operational support personnel operational management statutory authorities |
Forms of communication may include: | written e.g. log books, emails, incident and other reports, run sheets, data entry reading and interpreting documentation e.g. SOP, manuals, checklists, drawings verbal e.g. radio skills, telephone, face to face, handover non-verbal e.g. hand signals, alarms, observations signage e.g. safety, access |
Not Applicable
This unit contains employability skills |
Refer to Unit Descriptor