This unit applies to work in a range of health settings

Application of this unit should be contextualised to reflect any specific workplace communication requirements, issues and practices

Pre-requisite unit

This unit must be assessed after successful achievement of pre-requisite:

HLTAMBT301B Transport non-emergency clients under operational conditions

ELEMENT

PERFORMANCE CRITERIA

1. Convey and receive information relating to emergency transport

1.1 Establish and maintain communication with control centre according to local ambulance standard operation procedure

1.2 Notify appropriate receiving facility according to local ambulance standard operation procedure

2. Transport client under emergency conditions

2.1 Drive vehicle in a manner that avoids exacerbation of client's condition

2.2 Recognise and negotiate hazards at low risk

2.3 Drive vehicle according to legal requirements governing emergency vehicles

2.4 Choose appropriate route according to distance, time, travel and terrain

2.5 Establish and maintain communication as required between driver and client care officer to ensure safe transport and effective client care

3. Load, unload and secure client and equipment for emergency transportation

3.1 Conduct loading/unloading smoothly, consistent with safe work practices, and local ambulance standard operation procedure

3.2 Ensure client's illness/injury is not exacerbated by unnecessary movement during loading and unloading

3.3 Remove clients from scene in a manner consistent with relevant Acts, Regulations and in accordance with local ambulance standard operation procedure

3.4 Secure equipment in accordance with relevant Australian Standards, Acts, Regulations and in accordance with local ambulance standard operation procedure

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Use of communications equipment and systems, and knowledge of relevant Acts, Regulations, organisation policies and procedures

Road rules and laws applying to emergency vehicles in the state or territory

Client care and restraint during transportation

Methods of loading and unloading clients under life-threatening conditions

Relevant acts, regulations and procedures governing the handling/lifting of clients

Essential skills:

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Demonstrate driving skills relevant to:

the transportation of clients in life-threatening circumstances

transportation of clients over routes requiring a variety of driving and route selection skills

Load and unload clients requiring diverse client handling skills and knowledge

Use oral communication skills (language competence) required to fulfil job roles as specified by the organisation, including:

asking questions

active listening

asking for clarification of instructions if required

acknowledging and responding to a range of views.

Use written communication skills (literacy competence) required to fulfil job roles as specified by organisation, including:

reading and understanding vehicle maintenance manuals and manufacturer specifications

preparing reports

Use interpersonal skills, including:

working with others

relating to persons from differing cultural, social and religious backgrounds.

Use problem solving skills, including:

using available resources

assessing and analysing available driving routes

determining client handling requirements and transportation needs

making decisions that ensure the efficient and safe driving of vehicles under operational conditions for safe transport of emergency clients

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Evidence must include:

relevant endorsed driving licence as per state/territory requirements

observation of workplace performance is preferred for assessment of this unit

Competence should be demonstrated across:

a range of emergency transport needs and requirements

a range of driving situations and conditions, involving complex driving and route selection

Opportunities must be provided to demonstrate safe, efficient driving skills suited to specific situations and the case being attended

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Method of assessment:

Assessment must include questioning (verbal and/or written) to address Essential Knowledge as outlined in this unit.

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Categories of vehicle may include, but are not limited to:

Maritime

Road

Aviation

Equipment may include, but is not limited to:

Standard inventory of ambulance equipment

Number of personnel in vehicle follows relevant state/territory practice

Securement of clients may include, but is not limited to securement of:

Client belongings

Items of luggage

Wheelchairs

Legal requirements include:

State and Territory Traffic Act and Regulations and Ambulance Acts and Regulations

All lawful standing orders, policies and procedures issued by Ambulance Services pertaining to the driving and operation of Service vehicles

AS/NZ Standard 4535: 1999 Ambulance Restraint Systems

Standards for safe work practices are detailed in:

Occupational health and safety acts, regulations and standards

Local Ambulance Service standard operation policy and procedures

Safe lifting and manual handling procedures

Acts, Regulations organisation policy and procedures include those relating to the operation of radio and electronic communication equipment

Communication equipment may include, but is not limited to:

Organisation radio equipment

Equipment of other services

Viable alternatives that support effective communication

This unit contains Employability Skills