HLTOPD005
Process and manage optical appliance orders


Application

This unit describes the skills and knowledge required to use specialised optical knowledge to place, check and service orders for spectacle frames and lenses.

This unit applies to optical dispensers who work according to prescriptions provided by optometrists or ophthalmologists.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Place optical appliance orders

1.1 Interpret and transpose optical prescriptions

1.2 Identify and follow up on discrepancies

1.3 Complete ordering procedures using correct optical terminology and documentation

1.4 Respond to technical queries about optical appliance orders

2. Check optical appliance orders

2.1 Verify details of order received against client record

2.2 Organise required equipment and materials

2.3 Check the spectacles on the focimeter to identify and verify powers, axes and centration

2.4 Determine any axis or centring error and apply Australian standards tolerances

2.5 Check lens surface for scratching and aberrations

2.6 Adjust frames to standard alignment and check for strain as appropriate

2.7 Clean spectacles using cleaning agents suited to the material

2.8 Fit appliances from checked orders to client

3. Service optical appliance orders

3.1 Identify maintenance and adjustment requirements for optical appliances

3.2 Make minor repairs and identify when work needs to be referred to specialist frame repairer

3.3 Make standard frame adjustments to optical appliances

3.4 Fit and edge lenses according to scope of own job role and organisation requirements

4. Maintain equipment

4.1 Clean equipment and attachments in accordance with manufacturer's recommendations and infection control procedures

4.2 Complete routine maintenance procedures on equipment in accordance with manufacturer's requirements

4.3 Store equipment and attachments in accordance with manufacturer's recommendations and organisation policies and procedures

Evidence of Performance

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

transposed at least 10 different prescriptions

placed orders for all of the following processes and materials and frames

spectacle lens edging

plastic frames

metal frames

nylon (nyl-tag) rimless

tinted lenses

checked at least 10 different orders using focimeter, other equipment and standard checking processes, including:

calculated minimum size uncut (MSU) using centration chart and by calculation to allow for PD and decentration for prism

identified completed spectacle lens thickness

used problem solving techniques in reducing unwanted vertical and/or horizontal prism and rectifying off-axis lenses

interpreted transmission and absorption data including manufacturer’s transmission curves

corrected neutralisation

determined:

additions

axes

centration

powers

prism

edged and fitted lenses, including:

single vision

bifocal and/or progressive

completed all of the following minor repairs, adjustments and frame part replacements:

repaired and serviced nylon rims

lens insertion

fitted frame

soldered metal frames

replaced:

temples

fronts

pads

screws


Evidence of Knowledge

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

manufacturer transmission curves and how to interpret them

transmission and absorption data and how to interpret

nature of vacuum coatings on lenses, including:

absorptive (tinted) coatings

handling, cleaning and care of coatings

manufacturing processes

multiple layer anti-reflection (AR) coatings

single AR coating

surface reflections and ghost images

filter and tinted lens processes including:

Australian standards

transmission testing including equipment and instrumentation, equipment limitations and Australian standards

properties of lenses:

curve selection and thickness considerations

Australian standards requirements

frame measurement systems, including boxing and datum

drilled rimless frames including mounts and rimless types and equipment needed

scope of metal and plastic frame material including:

heating

manipulation

adjusting

handling

repair

standard nylon rims including the equipment needed

impact resistant safety lenses including:

advantages and disadvantages

Australian standards for both general purpose and industrial use

evaluation of materials including glass, CR-39 (allyl diglycol carbonate), trivex, higher index plastics, polycarbonate and laminates

impact resistance

lens glazing and grooving techniques

automatic edging processes including:

machine designs

machine operation

edging and fitting techniques for single vision and bifocal/progressive lenses

scope of routine maintenance for optical equipment

workplace processes for equipment maintenance:

routine checking of equipment

preparation of a maintenance program

encouraging feedback from work colleagues

regular back-ups of data

keeping a log book of detected faults

regular occupational health and safety inspections

checking that repairs have been carried out

current and emerging technology used in optical work


Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

automatic edgers

hand edgers

blockers

markers

focimeters (lensmeters)

nylon groover

drill

parallel rules

papillary distance (PD) or millimetre rules

frame tools

frames

lenses

adhesive and protection pads/films

formers

frame heater

soldering unit

modelling of industry operating conditions, including:

integration of time constraints

integration of problem solving activities

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.


Foundation Skills

The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.