Application
This unit describes the skills and knowledge required to identify pharmacy data and information collection requirements and to collect and present the information.
It applies to pharmacy assistants and technicians working under the supervision of a pharmacist.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements define the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element |
1. Identify and address requirements for data and information collection | 1.1 Obtain and clarify instructions from pharmacist to ensure correct understanding 1.2 Identify purpose and audience of the data and information to be collected 1.3 Determine appropriate data and information sources 1.4 Establish timeframe for data and information collection 1.5 Collect data and information to address identified requirements |
2. Prepare data and information for use | 2.1 Check data and information for completeness and accuracy and respond to discrepancies 2.2 Analyse data and information to address identified purpose and audience 2.3 Collate data and information in a logical manner and prepare for presentation |
3. Present workplace data and information | 3.1 Select appropriate modes of communication to suit the purpose and context of the information being provided 3.2 Explain data and information to others as required to support its application to workplace operations 3.3 Answer questions about the data and information collected and clarify appropriately within scope of practice 3.4 Record and store data and information according to workplace procedures |
Evidence of Performance
The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:
complied with legal, organisational and Society of Hospital Pharmacists (SHPA) Standards of practice for clinical pharmacy services for collection and presentation of accurate data and information:
screened at least 30 laboratory tests for abnormal results and notified the pharmacist
sourced and gathered at least one set of data or information for the following:
preparatory information required for reporting adverse drug reactions and other medication incidents
drug utilisation evaluation /audit information requested by the pharmacist
specific client data
arranged information and presented it in a form appropriate for the purpose of organisation’s work practices
Evidence of Knowledge
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
legal and ethical requirements (national, state/territory) for pharmacy work, and how these are applied in organisations, including:
codes of conduct
duty of care (and implications of negligence)
informed consent
privacy, confidentiality and disclosure
records management
rights and responsibilities of workers, employers and clients
specific legislation:
medicines and their use
the practice of pharmacy
different schedules of medicines and pharmaceutical products
work role boundaries – responsibilities and limitations
work health and safety
key information in standard pharmaceutical references and their use:
Australian pharmaceutical formulary and handbook (APF)
MIMs
Australian medicines handbook (AMH)
Micromedex
the role of, and how to utilise pharmacists with specific responsibilities:
medicines information
quality use of medicines
drug utilisation evaluation
clinical trials and clinical pharmacists
pharmacy managers
order of referencing in presentation of information i.e. primary, secondary, tertiary references
concept of drug utilisation evaluation and the data recorded
concept of key performance indicators and data reported
pharmacy or health facility management systems and procedures related to the collection and presentation of workplace data and information
types of data and information collected and presented in the pharmacy context:
adverse drug reactions (ADR) and other medication incidents:
data required for reporting
meaning of ADR
process for reporting
purpose of reporting
biochemical, haematological and microbiology tests:
purpose of tests
understanding, of the abbreviations used
understanding of the concept of reference range
clinical trials:
purpose of collection of information and the data required
understanding of the importance of maintaining confidentiality/blinding
meaning and purpose of medication reconciliation and the potential sources of data used to identify a client’s medication history and medication list
therapeutic drug monitoring:
medicines that require monitoring
purpose of monitoring
understanding of the concept of therapeutic range
client data interrogation and presentation:
client unit record number
how to ensure client data retrieved is for the correct client
concept of key performance indicators and data reported
how to identify and access client data
concept of reference range
different medicine groups and their roles, including:
analgesics and anti-inflammatory agents
anti-coagulants
anti-depressants
anti-diabetic agents
anti-epileptics
anti-gout agents
anti-histamines
anti-hypertensives
anxiolytics and hypnotics
asthma treating agents
cholesterol and lip lowering agents
corticosteroids
diuretics
gastro-intestinal agents
heart medicines
hormonal medicines
osteoporosis medicines
viral and anti-bacterial agents, anti-fungals or antibiotics
factors affecting action of medicine groups:
blood pressure
breast feeding
geriatric
hepatic impairment
paediatric
pregnancy
renal impairment
issues that affect the use of medicine in an individual:
bioavailability
bioequivalence
medicines absorption
medicines distribution
medicines elimination
medicines half-life
medicines metabolism
concept of medicines
medicines interactions
medicines food interactions and incompatibilities
Assessment Conditions
Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:
use of suitable facilities, equipment and resources, including:
computerised pharmacy administration system that allows Pharmaceutical Benefits Scheme (PBS) dispensing and online claiming
computerised access to client information
modelling of industry operating conditions, including time constraints for completing activities
Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
Foundation Skills
The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance. |
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency. |