Application
This unit describes the skills and knowledge required to monitor and evaluate therapeutic reflexology treatments, both from an individual client and whole of practice perspective.
This unit applies to reflexologists.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements define the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Evaluate client progress | 1.1 Seek client feedback about treatment impacts and compliance with the treatment plan 1.2 Make own observations and assessment of client changes based on reflexology framework 1.3 Evaluate treatment impacts in relation to client’s physical, mental, spiritual and emotional wellbeing 1.4 Compare changes and improvements with expectations in the treatment plan, existing research and evidence from own practice 1.5 Seek additional information from clients when progress suggests this is needed 1.6 Accurately document progress in client treatment plan |
2. Adjust treatment based on evaluation | 2.1 Determine the need for adjustment to treatment plan based on evaluation of client progress 2.2 Identify and respond to factors that may be inhibiting client progress 2.3 Adjust treatment plans based on outcomes and sources of research or evidence that support reflexology practice 2.4 Accurately document any adjustments to treatment plans |
3. Develop practice from client evaluation | 3.1 Review progress of clients in context of own individual practice 3.2 Identify areas of own practice for further research or development to support client outcomes 3.3 Pro-actively seek and respond to professional development opportunities |
Evidence of Performance
The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:
performed the activities outlined in the performance criteria of this unit during a period of at least 120 hours of client consultation work
managed at least 60 therapeutic reflexology assessment and treatment sessions - clients must include males and females from different stages of life with varied presentations
monitored and evaluated reflexology treatments provided to at least 5 different clients with at least 3 treatments per client
Evidence of Knowledge
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
legal and ethical considerations (national and state/territory) for monitoring and evaluation:
children in the workplace
codes of conduct
duty of care
informed consent
mandatory reporting
practitioner / client boundaries
privacy, confidentiality and disclosure
records management
work role boundaries
working within scope of practice
presenting symptoms that require referral to a medical practitioner
work health and safety
types of criteria by which reflexology treatments are evaluated
methods of monitoring treatment progress
re-assessment
client feedback
barriers to therapeutic progress and ways to respond within a reflexology framework
expectations of treatment for different conditions and client groups, and factors that impact on those expectations:
client history
contraindications
compliance
interactions with other treatments
client general health
presenting condition
sources of research and evidence that support reflexology practice
principles underpinning continuation or variation of treatment
professional development opportunities in reflexology
Assessment Conditions
Skills must have been demonstrated in the workplace or in a simulated clinical environment that reflects workplace conditions. The following conditions must be met for this unit:
use of suitable facilities, equipment and resources, including:
client information – case history, treatment plan
client and practitioner’s seating
talc/cream/lotion
draping material
cleaning equipment
modelling of industry operating conditions, including provision of services to the general public
clinic supervision by a person who meets the assessor requirements outlined below for at least 40 of the 120 hours of client consultation work
Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
In addition, assessors must:
have at least 3 years current clinical experience working as a reflexologist providing services to the general public
hold practising membership of an Australian professional body that represents reflexologists
fulfil the continuing professional development requirements of the professional body to which they belong
Foundation Skills
The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.