ELEMENT

PERFORMANCE CRITERIA

1. Prepare for pilot system

1.1. Establish and confirm objectives, success criteria and acceptance criteria for pilot implementation

1.2. Identify and secure technical and organisationalresources required for pilot implementation

1.3. Establish and confirm executive support for pilot

1.4. Complete project plan for pilot and refer project documentation to appropriate person for approval

2. Install pilot system

2.1. Install and configure pilot according to project plan

2.2. Verify and record technical readiness of pilot

2.3. Take necessary actions to ascertain accuracy of data

2.4. Prepare a status report and submit to appropriateperson for sign-off

Required skills

Problem solving skills for a defined range of unpredictable problems involving participation in the development of strategic initiatives (e.g. when technical and organisational resources required for pilot implementation are identified and secured)

Plain English literacy and communication skills in relation to analysis, evaluation and presentation of information (e.g. when training and user participants' exposure to joint application development (JAD) process is facilitated)

Project planning skills in relation to scope, time, cost, quality, communications and risk management (e.g. when project plan for pilot is completed and authorisation obtained from higher authorities)

Required knowledge

Current industry-accepted system piloting methodologies, with knowledge of general features and capabilities

Current industry system development and design methodologies (e.g. when preparing for pilot)

Current industry-accepted hardware and software products, with broad knowledge of general features and capabilities and detailed knowledge in some areas (e.g. when installing pilot system)

Overall project objectives and client requirements (e.g. when preparing for pilot)

Client business domain

Three or more current industry information gathering methodologies (e.g. when preparing for pilot)

Role of stakeholders and the degree of stakeholder involvement

System's current functionality (e.g. when installing pilot system)

Quality assurance practices

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Assessment must confirm the ability to plan and evaluate the pilot and to transfer knowledge to users and front-line support personnel.

To demonstrate competency in this unit the person will require access to:

Acceptance criteria

Pilot plan

Effective assessment of this competency requires access to:

A pilot system

Project plan

Technical materials and

People to be involved in the pilot

Context of and specific resources for assessment

Assessments should demonstrate competency in:

System functionality

System integration

User interfaces

Validation of inputs and outputs

System response and recovery times

Whether the system meets the acceptance criteria

The breadth, depth and complexity covering planning and initiation of alternative approaches to skills or knowledge applications across a broad range of technical and/or management requirements, evaluation and coordination would be characteristic.

Assessment must ensure:

The demonstration of competency may also require self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others.

Applications involve participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams including teams concerned with planning and evaluation functions. Group or team coordination may also be involved.

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.

Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICAB5074B Monitor the system pilot

An individual demonstrating this competency would be able to:

Demonstrate understanding of a broad knowledge base incorporating theoretical concepts, with substantial depth in some areas

Analyse and plan approaches to technical problems or management requirements

Transfer and apply theoretical concepts and/or technical or creative skills to a range of situations

Evaluate information, using it to forecast for planning or research purposes

Take responsibility for own outputs in relation to broad quantity and quality parameters

Take some responsibility for the achievement of group outcomes

Maintain knowledge of industry products and services

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Acceptance criteria may include:

timeframe

cost implications

technical

logistical considerations

Pilot

Details of pilot will vary according to organisational requirements and nature of system. All system pilots will take an iterative approach and involve users in the process

Organisational resources

Will vary, subject to nature of pilot. Staffing resources would be expected from user community, technical operations, technical support, technical development, supplier, project manager and executive sponsor. Financial resources will need to be secured to fund the pilot.

Systems developers and IT technicians

Representative experts from relevant business areas (e.g. functional managers or operational staff)

Representative users

Personnel with an understanding of corporate governance (e.g. legal, audit and data security specialists)

Appropriate person may include:

supervisor

teacher

authorised business representative

client

Projectplan may include a number of variables including:

parties and their responsibilities

project scope

project objectives

schedule

project budget, etc

Unit sector

Build

This unit contains employability skills.