ICAP4037B

Contribute to the development of a strategy plan

ICAI5152B

Implement risk management processes

ELEMENT

PERFORMANCE CRITERIA

1. Develop the incident response program

1.1. Develop the incident management policy

1.2. Identify the services the incident response team should provide

1.3. Create incident response plans in accordance with security policy and organisational goals

1.4. Develop procedures for performing incident handling and reporting

1.5. Create incident response exercises and red teaming activities

1.6. Develop specific processes for collecting and protecting forensic evidence during incident response

1.7. Specify the incident response staffing and training requirements

1.8. Establish incident management measurement program

2. Implement the incident response program

2.1. Apply response actions in reaction to security incidents in accordance with established policy, plans, and procedures

2.2. Respond to and report incidents

2.3. Assist in collecting, processing, and preserving evidence according to requirements

2.4. Execute incident response plans

2.5. Execute red teaming activities and incident response exercises

2.6. Ensure lessons learned from incidents are collected in a timely manner and are incorporated into plan reviews

2.7. Collect, analyse, and report incident management measures

3. Evaluate the incident response program

3.1. Assess the efficiency and effectiveness of the incident response program activities and implement changes as required

3.2. Examine the effectiveness of red teaming and incident response tests, training, and exercises

3.3. Assess the effectiveness of communications between incident response team and related internal and external organisations and implement changes where appropriate

3.4. Identify incident management improvement actions based on assessments of effectiveness

Required skills

Logistic management skills for identified resources and procedures skills

Negotiation skills in relation to self and other team members and applied to a defined range of predictable problems

Project planning skills in relation to scope, time, cost, quality, communications, risk analysis and management

Research skills for specifying, analysing and evaluating broad features of a particular business domain and best practice in system development

Facilitation and presentation skills in relation to transferring and collecting information and gaining consensus on concepts

Required knowledge

Broad knowledge of basic engineering (e.g. when evaluating threats)

Broad knowledge of fire/safety knowledge (e.g. when formulating prevention and recovery strategy)

Detailed knowledge of back-up methodologies (e.g. when formulating prevention and recovery strategy)

Broad knowledge of systems engineering (e.g. when evaluating threats)

Specific components of the business planning process relevant to the development of IT business solutions (e.g. when evaluating impact of system on business continuity)

Broad knowledge of the client business domain (e.g. when evaluating impact of system on business continuity)

Detailed knowledge of the system's current functionality (e.g. when evaluating impact of system on business continuity)

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Develop the Incident response program

the Incident response activation and operation

Evaluation of the incident response

Context of and specific resources for assessment

Assessment must ensure:

The creation of incident response plans

The development of procedures for performing incident handling and reporting

Application of response actions in reaction to security incidents

Identify incident management improvement actions

To demonstrate competency in this unit the following resources will be needed:

IT business specifications

Information on the security environment including relevant laws/legislation, existing organisational security policies, organisational expertise and knowledge

Possible security environment also includes the threats to security that are, or are held to be, present in the environment

Risk analysis tools/methodologies

IT security assurance specifications

Incident scenarios

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

The following assessment method is appropriate for this unit:

Competency in this unit should to be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.

Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Additionally, an individual demonstrating this competency would be able to:

Demonstrate understanding of specialised knowledge with depth in some areas

Analyse, diagnose, design and execute judgement across a broad range of technical or management functions

Generate ideas through the analysis of information and concepts at an abstract level

Demonstrate a command of wide-ranging, highly specialised technical, creative or conceptual skills

Demonstrate accountability for personal outputs within broad parameters

Demonstrate accountability for personal and group outcomes within broad parameters.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Incident may include:

fire

theft of data or property

misuse or improper access

unauthorised publication

other physical damage

According to requirementsmay include:

standards

procedures

directives

policy

regulations

law

Unit sector

Implement

This unit contains employability skills.