ICAICT211A
Identify and use basic current industry-specific technologies

This unit describes the performance outcomes, skills and knowledge required to use industry-specific technologies to meet identified industry standards.

Application

This unit applies to individuals engaged in basic ongoing review and research in order to identify and apply industry technologies or techniques to improve aspects of the organisation's activities. The unit provides evidence of the application of basic industry-enabling technologies.

The unit emphasises the importance of constantly reviewing and demonstrating work processes, skills and techniques to ensure that the quality of the entire business process is maintained at the highest level possible through the appropriate application of industry-specific technologies.


Prerequisites

Not applicable.


Elements and Performance Criteria

1. Prepare to use basic industry-specific technologies

1.1 Identify technologies specific to an industry sector

1.2 Acquire and use the industry-specific technologies

1.3 Identify, classify and use industry-specific technologies for the benefit of the organisation

2. Use basic industry-specific technologies to assist in solving organisational problems

2.1 Conduct testing of industry-specific technologies

2.2 Use features and functions of industry-specific technologies within an organisational context

2.3 Demonstrate depth of knowledge of enabling technologies to an accepted industry standard

2.4 Access and use sources of information relating to the industry-specific technologies

3. Evaluate performance of basic industry-specific technology

3.1 Evaluate industry-specific technologies for performance, usability and benefit to the organisation

3.2 Determine environmental considerations involved when using the technology

3.3 Seek feedback from users where appropriate

Required Skills

Required skills

communication skills to:

communicate with peers and supervisors

seek assistance and expert advice

seek feedback from users

basic research skills to locate appropriate sources of information regarding industry- specific technology

literacy skills to interpret technical documentation, equipment manuals and specifications

safety awareness skills to work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

technical skills to:

identify features of the industry-specific technology

test and evaluate the industry-specific technology

use the industry-specific technology.

Required knowledge

broad awareness of current technology trends, directions in IT and specifically of the major industry technology standards used in the specified area

broad knowledge of vendor product directions

current industry hardware and software products, with broad knowledge of general features and capabilities and their application

information-gathering techniques.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

identify basic new and emerging industry-specific technologies

use basic features and functions of identified industry-specific technologies to an industry standard.

Context of and specific resources for assessment

Assessment must ensure access to:

site where industry-specific technologies may be used

industry-specific technologies currently used in industry

documents detailing OHS standards, environmental guidelines and organisational requirements.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess knowledge of features and functions of industry-specific technologies

direct observation using basic industry-specific technologies

simulation of industry-specific uses of the basic industry-specific technologies.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Industry sector may include:

business services or information worker

information and communications technology

telecommunication.

Industry-specific technologies may include:

vendor-specific:

hardware

integrated services

internet access

mobile communication devices

networks

peripherals

software.

Sources of information may include:

appliances

software

technical connections guidance and other outputs supplied by vendors and manufacturers

documents

test pages

vendor and manufacturer guidance regarding requisite depth of knowledge of industry-specific technologies

web pages.

Environmental considerations may include:

correct disposal by an authorised body of redundant hardware:

circuit boards

hard drives

motherboards

recycling

safe disposal of packaging:

cardboard

paper

plastic

polystyrene.

Feedback may include:

competency skill level

industry-validated demonstration of competency through certification

interviews

meetings.


Sectors

General ICT


Employability Skills

This unit contains employability skills.


Licensing Information

Users should confirm licensing, legislative, regulatory, or certification requirements with the relevant federal, state or territory authority.