This unit applies to network administrators and network support staff who implement the installation and configuration of client-server based software. This includes installing, maintaining and supporting server-side applications as well as client applications on network workstations, in both Windows-based and Linux-based networks.
Not applicable.
1. Determine client -server software requirements | 1.1 Select a client-server solution that best fits the desired outcome for a given scenario 1.2 Select hardware required to implement the client-server solution for the desired outcome 1.3 Select an appropriate host operating system for the chosen client -server software |
2. Obtain and configure server application software, according to industry best practice | 2.1 Investigate the range of client-server products available for the desired outcome, including commercial and open source 2.2 Identify hardware requirements 2.3 Identify available operating system platforms to host the client-server software |
3. Install, configure, and manage services to meet business requirements | 3.1 Install client-server software to both server and client hardware according to business guidelines 3.2 Configure the client-server software, according to vendor guidelines 3.3 Monitor client-server performance to ensure performance, according to business requirements 3.4 Manage the installation of upgrades and patches to the client-server software environment 3.5 Back up and maintain client-server software |
4. Assess configuration effect on overall network design | 4.1 Identify appropriate utilities to monitor and determine network performance 4.2 Create network performance benchmarks prior to and on completion of client-server software installation 4.3 Compare benchmarks to assess performance effect on network after installation of client-server software |
5. Test and sign off | 5.1 Test operation of the client-server software to ensure client requirements are met 5.2 Obtain sign-off from appropriate person |
Required skills
analytical skills to evaluate business and reporting requirements
communication skills to liaise with internal and external personnel on technical, operational and business-related matters
literacy skills to:
interpret technical documentation
write reports in required formats
planning and organisational skills to analyse and organise business operating system requirements
problem-solving and management skills to adapt, maintain and troubleshoot configuration and operational requirements of client-server software and reconfigure according to business requirements
numeracy skills to analyse required memory, hard disk and performance requirements
research skills to determine best-fit software to satisfy business requirements
technical skills to:
select and use server and network diagnostics
test application software and hardware to suit different client server applications.
Required knowledge
broad knowledge of:
client-server concepts
computer hardware and software skills
IP addressing
networking fundamentals
operating systems
detailed knowledge of:
operating system help and support utilities
procedures for implementing backup and recovery
software installation and configuration, including user account and password management
troubleshooting tools and techniques, including network diagnostic utilities.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: install and configure server-based client-server software install and configure client software to communicate with appropriate server software test operation of client-server software identify and implement required updates for client-server software monitor performance of client server software backup and maintain client-server software. |
Context of and specific resources for assessment | Assessment must ensure access to: administrative access to a client server-based network appropriate client-server software appropriate learning and assessment support when required. Where applicable, physical resources should include equipment modified for people with special needs. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate installing or updating client-server software verbal or written questioning of required skills and knowledge evaluation of prepared report outlining testing procedures, test results and recommendations. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Client-server solution may include: | accounting client server software customer relationship management (CRM) database management software enterprise resource planning (ERP) file transfer protocol (FTP) services information services software mail services payroll SharePoint services support desk web services. |
Appropriate utilities may include: | proprietary third party those included with the host operating system. |
_Networking
This unit contains employability skills.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.