ICANWK527A
Manage an enterprise virtual computing environment

This unit describes the performance outcomes, skills and knowledge required to manage virtualisation technologies with the goal of providing a more sustainable information and communications technology (ICT) environment.

Application

This unit applies to senior networking staff responsible for managing virtualisation technologies.


Prerequisites

Not applicable.


Elements and Performance Criteria

1. Manage resources

1.1 Monitor and adjust resources to ensure virtual environment performance functions according to organisational requirements

1.2 Verify functionality of virtual environment according to organisational requirements

2. Manage virtual machines

2.1 Use migration tools to convert a physical machine to a virtual machine, according to organisational requirements

2.2 Create and deploy a virtual machine using installation media according to organisational requirements

2.3 Create and deploy a virtual machine using automated templates according to organisational requirements

2.4 Use virtual machine snapshots to reverse or implement changes to a virtual machine according to organisational requirements

3. Ensure high availability

3.1 Configure virtual machine environment to ensure high availability according to organisational requirements

3.2 Back up and recover a virtual machine according to organisational requirements

Required Skills

Required skills

communication skills to:

convey and clarify information

liaise with clients

literacy skills to:

document virtualisation configurations and processes

record researched information

planning skills to plan methods for maintaining a virtualised machine environment

problem-solving skills to:

apply solutions in networks, including virtualised machine environments

deploy rapid deployment of solutions to problems involving virtualised machine environment

proactively minimise, control or eliminate hazards that may exist during work activities

technical skills to apply current best practice to managing virtualisation methodologies and technologies.

Required knowledge

in-depth knowledge of:

current government and industry policies and guidelines in relation to developing sustainable ICT environments

current technologies and processes designed to produce a sustainable ICT environment

structure, function and business organisation of client

application and deployment of virtual machine management tools

virtual machine configuration and integration options.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

monitor and provide resources to virtual environment

create and deploy virtual machines

implement changes to virtual machines

back up and recover a virtual machine.

Context of and specific resources for assessment

Assessment must ensure access to:

site or prototype where virtual machine environments may be implemented

network technical requirements

appropriate software

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of emerging policies related to:

current recommendations on sustainability options in ICT design

benefits of virtualisation

installation and configuration of virtualisation software

installation and configuration of virtual machines

configuration of virtual machines into network design

direct observation of candidate demonstrating:

installation and configuration of virtualisation software

installation and configuration of virtual machines

configuration of virtual machines into network design

review of documentation prepared by candidate to:

record the process of installing and configuring virtual machines

document the system.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Resources may include availability of:

central processing unit (CPU) cores

CPU speed

hard disk space (storage)

memory (RAM)

network bandwidth

physical CPUs

CPU load to be shared.

Organisational requirements may include:

how and what the organisation wants regarding work environment

preventative maintenance and diagnostic policy

problem-solving processes

roles and technical responsibilities in network management

vendor and product service level support agreements.

Functionality may include:

availability of services on a virtual machine

virtualised services performing the same as a service running on physical machine.

Migration tools may include:

AutoVirt AutoMove

Leostream

Microsoft System Center Virtual Machine Manager (SCVMM)

Microsoft Virtual Server 2005 Migration Toolkit

PlateSpin Migrate

Virtuozzo

Vizioncore vConverter

VMware Converter

VMware P2V Converter

VMware vCenter Converter.

Physical machine may include:

laptop or notebook

server

workstation.

Installation media may include:

blu-ray disk

CD

DVD

floppy disk

ISO image

network share

universal serial bus (USB) flash drive.

Snapshots may include:

stored virtual machine configuration to allow:

the rollback of changes to a virtual machine

the implementation of instant changes to a virtual machine.

High availability may relate to use of:

clustered virtual machines performing an identical task

load balancing between virtual machines to ensure service requirements are being met

pre-configured virtual machines that can be rapidly stored and deployed in the event of a system failure

standby power solutions in the event of a power disruption.


Sectors

Networking


Employability Skills

This unit contains employability skills.


Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.