This unit applies to middle managers, such as network engineers, technical specialists or security analysts, who are responsible for implementing and managing the connection of network hardware devices to an internet gateway.
They provide technical advice, guidance and leadership in the resolution of specified problems.
The role involves managing the installation, configuration and testing of gateway products and related hardware and software, as well as determining security threats. Related tasks include network planning, implementation and budgeting.
Not applicable.
1. Confirm client requirements and network equipment | 1.1 Confirm and validate client requirements 1.2 Determine scope of internet services with reference to client requirements 1.3 Identify and install both hardware and software components 1.4 Verify equipment specifications and availability of components |
2. Review security issues | 2.1 Assess security features of internet gateways with reference to architecture and security plan 2.2 Review security measures with the internet service provider (ISP) with reference to firewalls and other measures as required 2.3 Brief users on the security plan with reference to internet use and hazard possibilities |
3. Install and configure gateway products and equipment | 3.1 Identify and select installation and configuration options 3.2 Install and configure gateway products and equipment as required by technical guidelines 3.3 Plan and execute tests with reference to client requirements and network impact 3.4 Analyse error reports and make changes as required |
4. Configure and test node | 4.1 Assign node to specific gateway as required by network architecture and client requirements 4.2 Determine connection type and configure with reference to network architecture and client requirements 4.3 Ensure node software and hardware are configured as required according to vendor specifications and client requirements |
Required skills
analytical skills to confirm business and network requirements
communication skills to:
communicate with clients
convey and clarify complex information
literacy skills to interpret technical documentation, equipment manuals and specifications
problem-solving skills to solve operational problems as they arise
safety awareness skills to work systematically with required attention to detail without injury to self or others, or damage to goods or equipment
technical skills to:
analyse error reports and correct as required
install and configure computer hardware and software
use proprietary software.
Required knowledge
current browser software, such as MS Explorer, Netscape Navigator, Mozilla, Konqueror and Opera
domain name server (DNS) resolution
features and functions of:
network architecture:
bridges as required
desktop operating systems
hubs
network gateways
network operating systems:
routers
switches
gateway software:
Cisco IpeXchange
Lotus Notes
Postoffices.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: connect network hardware devices to an internet gateway configure and test gateway products configure and test node according to vendor specifications and client requirements. |
Context of and specific resources for assessment | Assessment must ensure access to: network and internet where gateway products may be installed and configured use of hardware and software currently used in industry client requirements documentation vendor specifications appropriate learning and assessment support when required modified equipment for people with special needs. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: verbal or written questioning to assess candidate’s knowledge of hardware and software to be installed direct observation of candidate: installing and configuring gateway products as required by technical guidelines configuring and testing node as required by vendor specifications and client requirements. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Client may include: | employees external organisations individuals internal departments. |
Hardware may include: | digital subscriber line (DSL) modems modems or other connectivity devices networks PCs remote sites servers workstations. |
Software may include: | application software: database internet browser spreadsheet word-processing commercial customised software in-house programming software: assembler compiler development tools system software: computer security software device drivers operating system. |
Architecture may include: | configuration: large memory model requests per second small memory model database software: DB2 Informix Ingres Microsoft SQL (MS SQL) server Mini SQL (mSQL) MySQL Oracle Sybase operating system: Linux Mac multi-user ability Novell NetWare Windows. |
Security plan may include: | alerts relating to the security objectives of the organisation audits privacy standards: archival backup network theft viruses. |
Internet service provider may include: | broadband access: asymmetric digital subscriber line (ADSL) cable fibre satellite wireless dial-up access ISP hierarchical structure: Tier 1 ISP Tier 2 ISP Tier 3 ISP. |
Firewalls may include: | hardware appliances individual PC solutions, with varying functionality: network address translation (NAT) or internet protocol (IP) masquerading routing to specific machines proxy servers. |
Users may include: | contractors departments within the organisation persons within a department support staff third parties. |
Network may include: | data internet large and small local area networks (LANs) private lines use of the public switched telephone network (PSTN) for dial-up modems only voice virtual private network (VPN) wide area network (WAN). |
Connection type may include: | ADSL cable dedicated or proxy connections dial-up integrated services digital network (ISDN) terminal adapter optical network termination (ONT). |
Networking
This unit contains employability skills.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.