ICAPMG605A
Manage IT project closure

This unit describes the performance outcomes, skills and knowledge required to decommission or close an information technology (IT) project within a small, medium or large organisation.

Application

Project managers in small, medium or large organisations apply the skills and knowledge in this unit to recommend project decommissioning or closure during or on completion of an IT project.

Their job roles combine high-level management, business and technical skills necessary to manage complex technology projects within the information and communications technology (ICT) industry.


Prerequisites

Not applicable.


Elements and Performance Criteria

1. Evaluate project performance

1.1 Collect project performance metrics

1.2 Debrief project team

1.3 Debrief project stakeholders

1.4 Summarise and report on results

2. Finalise the project

2.1 Review project performance to determine whether the project should be continued, decommissioned or closed

2.2 Assess the impact of continuing, decommissioning or closing the project

2.3 Recommend appropriate management action to the relevant governing authority

2.4 Decommission or close the project if required

3. Action outstanding activities

3.1 Identify outstanding activities and create an action plan

3.2 Assign responsibilities to action outstanding activities

3.3 Follow up outstanding activities to ensure completion

Required Skills

Required skills

analytical skills to:

analyse metrics

identify issues, root causes and solution options

facilitation and communication skills to conduct interviews, reviews, debrief workshops and presentations

negotiation skills to negotiate the best outcomes for stakeholders given the results of analysis.

Required knowledge

problem-solving techniques to address issues related to project closure

project-management methods, practices and processes.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

recommend and plan the decommissioning or closure of a complex IT project based on collected performance metrics.

Context of and specific resources for assessment

Assessment must ensure access to:

appropriate learning and assessment support when required

modified equipment for people with special needs

relevant project documentation, including project metrics

project stakeholders.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

preferred assessment method is through a workplace project or through a simulated medium to large enterprise workplace

direct observation of the candidate carrying out project work

verbal or written questioning to assess required knowledge and skills

review of reports, documents and presentations

review of a portfolio of the project work undertaken.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project performance metrics may include:

financial measures:

actual versus planned budget

actual versus planned return on investment (RoI) projections

earned value (EV) and EV performance indexes

quality measures:

number of defects

stakeholder satisfaction feedback

scope measures:

actual versus expected number of change requests

amount of rework

requirements or user story backlogs

time measures:

actual versus expected burn-down rates

planned versus actual schedule.


Sectors

IT project management


Employability Skills

This unit contains employability skills.


Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.