1. Review quality standards

1.1 Review copies of the organisation's quality standards and standards related to software development and prepare for use

1.2 Contact appropriate person to discuss their involvement in the review and establish their role

1.3 Determine and document the approach to be used to validate quality during the review

2. Determine development quality issues

2.1 Examine and document processes that have a significant impact on the quality of a particular product under development

2.2 Hold discussions on quality issues with development staff and establish agreed actions

2.3 Allocate responsibilities to development staff

2.4 Obtain agreement from appropriate person on procedures to ensure quality of development, where necessary

3. Review specific quality areas

3.1 Review plans to ensure that they are adequate to control the quality of the development process

3.2 Review testing processes to ensure that defect-free software will be developed

3.3 Examine documentation and methods for development to ensure that software will be supportable

3.4 Monitor requirements to ensure that client needs are met

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

determine quality standards and procedures that support the development of defect-free products to meet client requirements

apply appropriate quality standards to the development of products

conduct quality testing of developed software.

Context of and specific resources for assessment

Assessment must ensure access to:

data dictionaries

design specifications

data stream management system (DSMS)

simulated scenario

Australian and international software quality standards

appropriate learning and assessment support when required

modified equipment for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

evaluation of quality testing processes

review of documented processes to ensure quality

verbal or written questioning on quality standards.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Quality standards may include:

AS3925.1-1994 Software quality assurance - plans

AS4042-1992 Software configuration management plans

AS4043-1992 Software configuration management

AS/NZS14102:1998 Information technology - guideline for evaluation and selection of CASE tools

AS/NZS4258:1994 Software user documentation process

AS/NZS ISO/IEC 12207:1997 Information technology - Software life cycle processes

current international and Australian standards.

Standards may include:

Australian Standards (AS)

International Electrotechnical Commission (IEC)

International Organization for Standardization (ISO)

software development standards.

Appropriate person may include:

authorised business representative

client

supervisor.

Documentation may follow:

audit trails

ISO, IEC and AS standards

maintaining equipment inventory, client training and satisfaction reports

naming standards

project-management templates and report writing

version control.

Requirements may relate to:

business

database

network

people in the organisation

platform

system.

Client may include:

clubs

external organisations

individuals

internal departments

internal employees.