ICAPRG518A
Monitor the system pilot
This unit describes the performance outcomes, skills and knowledge required to evaluate the performance of the developed system among a subset of clients.
Application
This unit applies to senior programmers and systems analysts who are required to implement systems.
Prerequisites
Not applicable.
Elements and Performance Criteria
1. Monitor implementation of pilot system | 1.1 Review pilot and support documentation 1.2 Identify pilot and system procedures 1.3 Supervise system functionality and integrity tests 1.4 Document findings 1.5 Provide appropriate technical support as required |
2. Evaluate pilot system | 2.1 Review pilot objectives and success criteria against pilot operation 2.2 Review client and executive feedback on pilot against acceptance criteria 2.3 Identify and prioritise areas of success and improvement 2.4 Assess the impact of changes on the pilot 2.5 Document review process and submit to appropriate person |
Required Skills
Required skills
analytical skills to evaluate the pilot by monitoring performance
communication skills to:
facilitate and present concepts and obtain group consensus
liaise with clients and team members
literacy skills to interpret and write technical documents
planning and organisational skills to manage the system pilot
research skills to identify, analyse and evaluate broad features of a particular business domain and best practice in system piloting.
Required knowledge
current industry-accepted system piloting methodologies, including their general features and capabilities, with particular emphasis in acceptance criteria
current industry system development and design methodologies
broad knowledge of industry-accepted hardware and software products
project objectives and client requirements, e.g. when monitoring implementation of pilot
client business domain
three or more current industry information-gathering methodologies
role of stakeholders and the degree of stakeholder involvement
system's current functionality, with specific emphasis on:
system integration
system response and recovery times
user interfaces
validation of inputs and outputs.
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: observe and evaluate the pilot by: monitoring performance analysing performance issues from a systems and a client user perspective documenting findings evaluating against acceptance criteria. |
Context of and specific resources for assessment | Assessment must ensure access to: acceptance criteria pilot plan system to be piloted appropriate learning and assessment support when required modified equipment for people with special needs. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: evaluation of piloting process review of pilot documentation prepared by candidate verbal or written questioning to assess candidate’s knowledge of: piloting methodologies system’s current functionality. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Pilot may relate to: | nature of system organisational requirements. |
System may include: | application service provider (ASP) applications databases gateways internet service provider (ISP) operating system servers. |
Client may include: | external organisations individuals internal departments internal employees. |
Acceptance criteria may include: | accessibility cost implications logistical considerations technical timeframe. |
Appropriate person may include: | authorised business representative client supervisor. |
Sectors
Programming and software development
Employability Skills
This unit contains employability skills.
Licensing Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.