Application
This unit applies to senior information and communications technology (ICT) staff employed in a range of work environments who are required to conduct user acceptance tests.
Applications involve participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams, including teams concerned with planning and evaluation.
Prerequisites
Not applicable.
Elements and Performance Criteria
1. Identify acceptance criteria and develop test plan | 1.1 Review system requirements documentation and project plans to identify mandatory system objectives and optional criteria, and conditions for system acceptance 1.2 Develop test plan based on system requirements 1.3 Review and validate test plan based on mandatory criteria, conditions, and system objectives and requirements 1.4 Communicate test plan to client and prepare client for acceptance test 1.5 Notify appropriate person of the scheduled acceptance test |
2. Perform functional testing on software modules | 2.1 Prepare test environment for client use 2.2 Perform testing according to test plan and documentation 2.3 Execute each test cycle 2.4 Document errors, difficulties and problems |
3. Validate test results against expected results | 3.1 Record and investigate discrepancies and corrections according to project procedures and timeframe 3.2 Brief client on outcomes to ensure client understands test results 3.3 Monitor system performance as required 3.4 Reschedule required code changes or modifications |
4. Obtain sign-off and acceptance | 4.1 Confirm test results with client 4.2 Identify and document client concerns over system operation 4.3 Identify possible solutions to concerns and notify appropriate development staff as required 4.4 Confirm client approval and obtain sign-off 4.5 Seek and formalise agreement of involved parties regarding the rescheduling of further required maintenance |
Required Skills
Required skills
analytical skills to interpret test information
communication skills to:
liaise with client and technical staff to ensure client understanding of test sequences
negotiate with team members
present information
literacy skills to:
interpret technical specifications, standards and related documentation
prepare reports and technical documentation
numeracy skills to make calculations
planning and organisational skills to:
conduct risk management
develop test plans to efficiently undertake inspections and tests
estimate scope, time, cost and quality
determine project communications
technical skills to conduct tests and validate test results.
Required knowledge
automated test tools, with detailed knowledge of features and processes in some areas
business rules and standards
client user requirements
system or application being tested
testing techniques.
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: review test-plan documentation and ensure client acceptance requirements are explicitly and accurately tested to predetermined standards of consistent performance, specifically: ensure system operates in the manner expected provide supporting material such as procedures and forms ensure there are no gaps in functionality ensure individual elements and the overall system provide the desired result or functionality provide unit and suite user-documentation copy user-accepted code to the live area ensure version numbers are correct and code is operational. |
Context of and specific resources for assessment | Assessment must ensure access to: appropriate learning and assessment support when required modified equipment for people with special needs business requirements project documentation, including templates, standards, specifications, and client user and technical manuals test plan technical components of system, including software, hardware and network staffing resources, including development, operations and client user representatives system application suitable for testing functional test cases selected to satisfy the agreed acceptance criteria (acceptance tests relate to the functionality of the system as stated in the requirements specification). |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of candidate undertaking acceptance tests review of: reports and plans completed by the candidate for different scenarios and situations a completed acceptance documentation for systems prepared by candidate verbal or written questioning to assess knowledge of tests and inspections types of systems and applications. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Appropriate person may include: | authorised business representative client supervisor. |
Client may include: | clubs external organisations individuals internal departments internal employees. |
Sectors
Systems administration and support
Employability Skills
This unit contains employability skills.
Licensing Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.