This unit applies to frontline technical support personnel responsible for designing, building and testing websites.
Accessibility means that a website can be navigated and read by everyone, regardless of location, experience, or the type of computer technology used.
Not applicable.
1. Identify accessibility standards | 1.1 Research and identify specific user groups with particular accessibility requirements 1.2 Identify general legislated and industry accessibility standards and requirements to understand the wider context of accessibility 1.3 Identify web development standards and prioritise application 1.4 Consolidate specific and general standards and requirements into an accessibility checklist for application to website-related work |
2. Test for website accessibility | 2.1 Select and prepare appropriate automatic testing tools and software 2.2 Run automatic testing tools and make document changes based on results 2.3 Ensure that the text equivalent for every non-text element is present in the website where feasible 2.4 Verify that information conveyed with colour is also available without colour 2.5 Identify changes in the natural language of a document text 2.6 Check and ensure that document can be read without style sheets 2.7 Check and ensure that priorities identified in the analysis of web development standards are met and completed 2.8 Test site with different user groups to ensure that the site transforms successfully and maintains accessibility |
3. Test pages | 3.1 Check and ensure that pages are not dependent on colour and can operate in a monochrome environment 3.2 Check and ensure that pages are logical and accessible in a text-only environment 3.3 Verify that pages operate on text-to-speech browser 3.4 Ensure that accessibility of website is signed off by appropriate person as meeting web-development standards |
Required skills
communication skills to liaise with advocacy groups, business and government
literacy skills to:
document test results
interpret standards
problem-solving skills to accommodate user groups with special needs
research skills to:
develop an accessibility checklist for application to website-related work
identify user groups with special needs
technical skills to:
analyse a website
analyse the evaluation
design and implement technical tests, including accessibility tests
develop a website
evaluate tests and give feedback on the evaluation.
Required knowledge
access and equity legislation and principles
Australian Computer Society Code of Ethics
business process design
applicability of copyright and intellectual property to website development
customer and business liaison
electronic commerce modelling language
government, advocacy group and special needs group liaison
application of privacy principles to website development, user access and user usage
technical performance measurement
web accessibility initiative (WAI)
website accessibility, security and equity legislation
website design methods and standard website structures
website security
workload metrics
World Wide Web Consortium (W3C) standards.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: test a website for accessibility demonstrate theoretical knowledge of website content creation communicate and negotiate with user groups, government and industry undertake website design. |
Context of and specific resources for assessment | Assessment must ensure access to: live website requirements documentation customer-relationship model automatic-accessibility measuring tools organisational requirements and relevant standards appropriate learning and assessment support when required. Where applicable, physical resources should include equipment modified for people with special needs. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of candidate designing and testing accessibility tools review of candidate’s accessibility checklist based on standards and requirements review of candidate’s design of valid accessibility tests verbal or written questioning to assess candidate’s knowledge of accessibility requirements and how to provide them. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
User groups may include: | auditory impairment cognitive impairment mobility impairment visual impairment. |
Requirements may refer to: | business network people in the organisation system. |
Standards may include: | International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) organisational project. |
Web development standards may include: | Authoring Tool Accessibility Guidelines (ATAG) best practice vendor-specific accessibility standards User Agent Accessibility Guidelines (UAAG) WAI Web Content Accessibility Guidelines (WCAG). |
Testing tools may include: | Bobby General Magic's Web-On-Call Lynx Opera PwWebSpeak. |
Software may include: | commercial software applications in-house or customised software organisation-specific software packaged software. |
Non-text element may include: | American Standard Code for Information Interchange (ASCII) art animations, such as animated graphic interchange formats (GIFs) applets and programmatic objects audio tracks of video, and video frames graphical buttons image map regions images used as list bullets images, graphical representations of text (including symbols) scripts sounds (played with or without user interaction) spacers stand-alone audio files. |
Browser may include: | Galleon Google Chrome Internet Explorer Konqueror Lynx Mozilla Firefox Netscape Navigator Opera Phoenix. |
Web
This unit contains employability skills.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.