This unit applies to web developers and designers responsible for the navigation and hierarchy of a website.
Not applicable.
1. Identify content needs | 1.1 Identify strategic intent of website from business requirements and client expectations 1.2 Develop information requirements based on the website intent, intended audiences, types of client interactions, and long and short-term goals for the site 1.3 Identify required information and group into business schemes related to the business structure 1.4 Determine content requirements for each process 1.5 Identify any security access requirements |
2. Plan content structure | 2.1 Cluster and document information in related topics 2.2 Develop a hierarchy and site map of information 2.3 Check data to confirm sequence of hierarchy 2.4 Ensure that labels are clear, consistent, coherent and relatively intuitive for client to access |
3. Develop navigation system | 3.1 Build navigation system for overall website based on business requirements 3.2 Ensure ease of navigation on the site and provide different ways of searching, while providing feedback to client 3.3 Ensure navigation is accessible |
4. Test and sign off | 4.1 Construct prototype of information architecture design 4.2 Arrange for a subset of the client to test the prototype for usability to determine if architecture meets client expectations 4.3 Ensure site content will format in the business and client technical environment 4.4 Adjust architecture based on client feedback 4.5 Sign off prototype to confirm current and future business requirements are met |
Required skills
communication skills to liaise with client
literacy skills to:
document technical specifications
interpret client business requirements
planning and organisational skills to design website navigation
problem-solving skills to resolve technical problems
technical skills to:
conduct user analysis
integrate online processes
undertake website analysis
use site design software.
Required knowledge
client and business liaison and understanding how ebusiness sites fit into corporate strategy
CSS
hypertext markup language (HTML) and eXtensible hypertext markup language (XHTML)
hypertext transfer protocol (HTTP)
implications of technology connectivity and documentation of technical specifications
World Wide Web Consortium (W3C) standards
website architecture and business process design and linkages between processes.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: develop and design the information architecture of a complex website that meets current business requirements. |
Context of and specific resources for assessment | Assessment must ensure access to: appropriate learning and assessment support when required modified equipment for people with special needs web server requirement specifications integrated development environment (IDE) capable of creating web pages and server-side code current web development technology. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: evaluation of: a complex website to test the access path to all sections of the website a site map outlining the navigation hierarchy of a complex website. The assessments should be tested in a range of current browsers. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Requirements may relate to: | business network people in the organisation system. |
Client may include: | employees external organisations individuals internal departments. |
Content may include: | background articles copyright and disclaimer notices customer-only information customer-specific information error messages feedback mechanisms forms frequently asked questions (FAQs) hyperlink titles information and interactive features, such as product information instructions organisational information ratings, rankings, testimonials and quotes from reviews reference pages site map what’s new. |
Security may include: | authentication requirements protected pages. |
Accessible may relate to ability of people: | to access and navigate the website without the need to install additional plug-ins or software with current browsers to access and navigate all sections of the website with disabilities to browse and access all sections of the website. |
Web
This unit contains employability skills.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.