Application
This unit describes the skills and knowledge required to problem-solve failed digital media processes and products, involving logical systematic analysis to determine the source of a problem.
It applies to skilled individuals who may set up, operate and monitor equipment and machinery and who may have to prepare material and apply solutions to problems. They may also provide leadership and guidance to others, with some limited responsibility for the output of others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify substandard process performance | 1.1 Operation of printing device is determined to manufacturer’s specifications 1.2 Outputs are identified as consistent with normal operation by comparison to proofs, dummy copies or samples 1.3 Signs of equipment degradation and impending failure are identified and appropriate follow-up action is taken according to workplace procedures 1.4 Equipment outputs are inspected to determine nature of the problem 1.5 Nature of substandard performance is defined and reported |
2. Identify causes of substandard performance | 2.1 Causes of substandard performance are identified using a process for investigation 2.2 Records are reviewed to ensure the device had been maintained according to manufacturer’s specifications 2.3 Calibration records are reviewed to ensure system is within calibration 2.4 Appropriate test procedure, materials and equipment are verified 2.5 Performance tests are conducted as appropriate to investigation 2.6 Equipment and/or testing variables are analysed to develop list of possible causes of substandard performance 2.7 Causes or substandard performance are isolated using the process for investigation |
3. Propose corrective action | 3.1 Corrective action is proposed and trialled based on investigation 3.2 Trial data is monitored to ensure outputs are consistent with normal operation 3.3 Trial results are reviewed to confirm validity of corrective action 3.4 Workplace records are maintained as required |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 2.2, 2.3, 3.3 | Recognises and interprets text to establish job requirements from information contained within relevant procedures and specifications |
Writing | 1.5, 2.4, 3.4 | Enters routine data associated with production processes and enterprise procedures |
Oral Communication | 1.1, 1.5, 2.2-2.5, 3.3 | Speaks clearly using appropriate vocabulary, tone and pace to report faults and discrepancies |
Numeracy | 2.3, 3.2, 3.3 | Interprets and analyses a range of mathematical information that is used in familiar and routine tasks |
Navigate the world of work | 1.1-1.3, 2.2-2.6, 3.2-3.4 | Recognises and follows explicit and implicit protocols and meets expectations associated with own role including knowledge of work health and safety (WHS) requirements |
Interact with others | 1.1, 1.5, 2.2-2.5, 3.3 | Cooperates with others as part of familiar routine activities, and contributes to specific activities requiring joint responsibility and accountability Understands what to communicate, with whom and how, in routine work situations |
Get the work done | 1.1-1.5, 2.1, 2.2, 2.5-2.7, 3.1, 3.2 | Determines priorities and sequences steps involved in clearly defined, familiar tasks Recognises and takes responsibility for addressing predictable, and some less predictable, problems in familiar work contexts Follows routine procedures for using digital technology by reading data from electronic monitoring and control systems |
Sectors
Printing