This unit requires the individual to receive, dispatch and handle goods in a warehouse

ELEMENT

PERFORMANCE CRITERIA

1. Undertake dispatch/receiving procedures

1.1. Warehouse/store standard operating procedures are understood and followed

1.2. Warehouse/store materials are managed according to enterprise standard operating procedures

1.3. Incoming/outgoing materials are labelled according to enterprise standard operating procedures and legislative requirements

1.4. Warehouse/store materials are labelled and stored according to enterprise standard operating procedures and legislative requirements

1.5. Materials are issued/dispatched according to enterprise standard operating procedures

1.6. Issued/dispatched materials are recorded to enterprise standard operating procedures

2. Determine handling methods

2.1. Type of material is determined from labels, colour codes, signage

2.2. Material properties are understood

2.3. All relevant uncertainties and unknowns are clarified with appropriately qualified authority

2.4. All relevant safety and emergency procedures are understood and implemented as required

2.5. All relevant regulations and codes of practices are understood and observed

2.6. Correct and appropriate handling methods are undertaken

3. Shift loads

3.1. Materials are packaged to meet safety, storage conditions, and site and legislative requirements

3.2. Materials are stored in a safe, orderly and retrievable manner

3.3. Load is lifted, ensuring balance, vision of operation and protection of load

3.4. Materials are labelled/identified and recorded according to site procedures and legislative requirements

4. Store bulk fluids/gases

4.1. Correct storage conditions are determined from instructions/manufacturer's specifications/directions

4.2. Containers are checked for safe and clean use

4.3. Containers are filled/emptied according to enterprise standard operational procedures and legislative requirements

4.4. Containers are handled and moved according to site procedures and legislative requirements

4.5. Containers are correctly labelled and stored according to enterprise standard operational procedures and legislative requirements

Required skills

OHS in relation to operating machinery such as safely switching off machinery before cleaning is started

communication of ideas and information by completing dispatch records

collecting, analysing and organising information by accessing MSDSs and information on storage and handling requirements of goods and materials to ensure safe and secure storage and handling

planning and organising activities by planning storage so that perishable materials are used in date sequence

teamwork when working with other staff to ensure appropriate flow of production

mathematical ideas and techniques by calculating weights and volumes

problem-solving skills by working out the most appropriate storage and handling procedures for different goods and materials

use of technology by using computerised stock systems

Required knowledge

dispatching and receiving production materials

procedures that are in place for the receipt of goods

procedures that are in place for the inspection of goods on arrival

indicators that goods received have been approved for production and comply with the purchase order

reasons why goods have to be labelled according to operating procedures

reasons why goods have to be labelled according to legislative requirements

procedures that are in place if dispatched goods do not reach their destination

procedures that are in place if goods are not received as requested

authorised person to sign for goods received

handling methods and procedures

production problems that are caused by inconsistent stock handling

procedure in reporting and recording damaged materials

could be the alternatives for using damaged stock or materials

company insurance for damaged stock and materials

storing and packaging of warehouse/store materials

the effect of relative humidity and temperature on substrates

the effect of UV light on exposed rubber blankets or rollers

materials storage in relationship to their use-by date or shelf life

storing of heavy or liquid materials on a shelving system

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

correct handling, dispatch and receipt of goods in a warehouse/store

demonstrate an ability to find and use information relevant to the task from a variety of information sources

demonstrate handling and storage techniques and procedures for at least THREE different types of goods/materials according to the listed Performance Criteria

evidence for assessment may be gathered from assessment of the unit of competency alone or through an integrated assessment activity.

Context of and specific resources for assessment

Assessment must ensure:

assessment may take place on the job, off the job or a combination of these. Off the job assessment must be undertaken in a closely simulated workplace environment.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Types of stores/warehouses may include:

includes tool, requisition, supply and parts stores, storage, inward/outward warehouse.

Range of packaging may include:

procedures and materials used are appropriate for applications and product requirements and can include plastic and paper board wrap, anti-corrosion coverings, pallets, drums, sacks.

Inventory control processes may include:

processes used to control inward/outward goods include inventory control methods and procedures utilising manual or electronic systems according to standard operating procedures.

Range of equipment may include:

range of equipment used to move warehouse/store goods includes:

pallet trucks

trolleys

hand trucks.

Unit sector

Support

This unit contains employability skills.