ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Use appropriate workplace health and safety (WHS) office work practices

1.1 Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements are addressed

1.2 Use wrist rests and document holders where appropriate

1.3 Use monitor anti-glare and radiation reduction screens where appropriate

2. Use appropriate word-processing software

2.1 Select word-processing software appropriate to perform activity

2.2 Identify document purpose, audience and presentation requirements, and clarify with personnel as required

2.3 Identify organisational requirements for text-based business documents, and design document structure and layout to ensure consistency of style and image

2.4 Match document requirements with software functions to provide efficient production of documents

2.5 Use technical functions, other data and formatting to finalise documents

2.6 Ensure the naming and storing of documents in appropriate directories or folders and the printing of documents to the required specifications

3. Use appropriate spreadsheet software

3.1 Select spreadsheet software appropriate to perform activity

3.2 Identify document purpose, audience and presentation requirements, and clarify with personnel as required

3.3 Enter simple formulas and functions using cell referencing where required

3.4 Customise spreadsheet settings to meet requirements

3.5 Ensure the naming and storing of documents in appropriate directories or folders and the printing of documents to the required specifications

4. Use a third application software package

4.1 Select software application package appropriate to perform activity

4.2 Identify purpose, audience and presentation requirements, and clarify with personnel as required

4.3 Use technical functions, other data and formatting to finalise documents

4.4 Ensure documents are named and stored in appropriate directories or folders and printed to required specifications

Skill

Performance Criteria

Description

Reading

2.2-2.5, 3.2-3.4, 4.2, 4.3

Recognises and interprets textual information to determine organisational standards and job requirements

Interprets and comprehends symbols, icons and text associated with applications software

Writing

2.3-2.6, 3.3- 3.5, 4.3, 4.4

Enters both written and verbally received information and data into a format suitable for the software application

Selects vocabulary, syntax, terminology, labelling and naming conventions suitable for the program

Oral Communication

2.2, 2.3, 3.2, 4.2

Uses simple, relevant language, effective questioning, and active listening techniques to clarify work requirements

Numeracy

3.2-3.4

Adds, subtracts, multiplies and divides whole numbers and decimals, identifying and selecting the correct formulas and functions to use

Applies the order of operations in calculations

Navigate the world of work

1.1

Takes some personal responsibility for adherence to legal and regulatory requirements

Get the work done

1.2, 1.3, 2.1-2.6, 3.1-3.5, 4.1-4.4

Follows routine procedures for using digital technology to enter, store and retrieve information directly relevant to role

Understands purposes, specific functions and key features of common digital systems and tools, and operates them effectively to complete routine tasks, adapting some functions to improve personal efficiency

Plans routine tasks with familiar goals and outcomes, taking some limited responsibility for decisions regarding sequencing