Application
This unit describes the skills and knowledge required to design, create and produce basic organisational documents using application software within organisational guidelines, procedures and policies.
It applies to individuals who need to use foundation information and communications technology (ICT) skills in a wide range of varying industry occupations.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Design documents to meet organisational needs | 1.1 Determine basic design guidelines and requirements 1.2 Select appropriate application software 1.3 Use application software to design and configure document templates for use in a business environment |
2. Use application software to develop documents | 2.1 Use application software as per specifications to develop documents 2.2 Access, retrieve, manipulate and save document files 2.3 Amend designs according to organisational requirements 2.4 Store documents for wider access and editing as required |
3. Evaluate and incorporate feedback | 3.1 Obtain document sign-off from appropriate person 3.2 Incorporate feedback and update document |
Evidence of Performance
Evidence of the ability to:
produce a workplace document using a range of features
develop several workplace documents with minimal instruction on their design from end user or supervisor.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
identify features of application packages
explain current business practices related to preparing organisational documents
recognise industry standard input and output devices
identify organisational documentation and style guides
identify organisational storage and retrieval procedures.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to:
organisational requirements and a template for the documents
a personal computer (PC), scanner and laser printer
word-processing facilities
presentation software applications.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.2, 2.1, 3.2 | Recognises and interprets text to determine organisational guidelines and requirements, and application software specifications |
Writing | 1.3, 2.1, 3.2 | Uses appropriate and clear language and organisational protocols for labels and filenames when designing templates and developing documents |
Oral Communication | 1.1, 3.1 | Uses simple, relevant language, effective questioning, and active listening techniques to clarify work requirements and obtain feedback |
Numeracy | 1.3, 2.1, 2.3 | Takes measurements and performs calculations for document layout |
Get the work done | 1.2, 1.3, 2.1-2.4, 3.2 | Follows routine procedures for using digital technology to enter, store and retrieve information directly relevant to role Understands purposes, specific functions and key features of common digital systems and tools, and operates them effectively to complete routine tasks, adapting some functions to improve personal efficiency Plans routine tasks with familiar goals and outcomes, taking some limited responsibility for decisions regarding sequencing Uses the main features and functions of digital tools to complete work tasks and access information |
Sectors
General ICT