ICTICT803
Endorse business plan components for a new initiative


Application

This unit describes the skills and knowledge required to endorse a business plan for a new initiative, including the marketing, operations, organisational and financial plans within a medium to large organisation.

It applies to individuals who work in high-level management positions and lead the analysis, implementation and management of emerging, and converging, information and communications technology (ICT), as they are integrated into the business process to support the organisational strategic goals of medium to large organisations.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Endorse a marketing plan for ICT business

1.1 Ensure that internal and external environmental issues are addressed

1.2 Critically review the feasibility of target market projections

1.3 Endorse the selection of advertising and promotional strategies

2. Endorse the operation plan

2.1 Review and verify, the scope of the business operation plan

2.2 Ensure that the business plan complies with business needs

2.3 Endorse the criteria for quality processes against the organisational standards

3. Endorse the organisational plan

3.1 Critically analyse and review the organisation’s structure

3.2 Ensure that the organisational structure meets the organisation’s strategic plans and directions

4. Endorse the financial plan

4.1 Endorse the financial strategy for the new initiative

4.2 Evaluate the expected cash-flow projections

4.3 Critically analyse and evaluate the effects of financial decisions on the ability of the organisation to meet planned outcomes

4.4 Ensure financial risk-management procedures are followed according to organisational requirements

4.5 Ensure early detection and remedial action plans, for deviations in budget objectives and projections

Evidence of Performance

Evidence of the ability to:

verify the strategy aligning information and communications technology (ICT) services with organisational goals

direct a critical risk analysis, including security, for ICT assets

verify that the risk assessment procedures are implemented

verify that the contingency plans for business continuity are established

evaluate the warning systems, and direct an ongoing process that includes regular or programmed reviews of the risk profile

verify that security products are being utilised

verify organisational security policy is being implemented

direct the development of a strategy to ensure that quality expectations are being met

endorse the main components of the business plan.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

research and summarise, risk management principles and guidelines

review business continuity issues for the organisation

explore the organisation’s industry and current functionality, including the existing data and information systems

describe the organisation's internal and external dependencies, and interdependencies

review and summarise the organisational policies and procedures, including the risk-management strategy

discuss past and current internal, external and industry disruptions

outline the relevant legislation and regulations that impact on business continuity, including:

workplace health and safety (WHS)

environment

duty of care

contracts

business and company law

freedom of information

industrial relations

privacy and confidentiality

due diligence

records management.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to:

relevant strategic-level enterprise documentation, including:

planning

financial

ICT infrastructure documentation

legislative policies.

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.1, 1.2, 1.3, 2.1, 2.2, 2.3, 3.1, 3.2, 4.1, 4.2, 4.3, 4.4

Identifies, critically analyses and evaluates complex textual information, to evaluate the effectiveness of business plans

Writing

1.3, 2.3, 3.2, 4.1, 4.3, 4.4, 4.5

Selects the document structure, language, grammar and terminology, to suit the specific subject matter and audience when evaluating, providing feedback, and endorsing business plans

Oral Communication

1.1-1.3, 2.1-2.3, 3.1-3.2, 4.1-4.5

Obtains information by using effective listening and probing, open questioning techniques

Uses grammatical structures, specialised language, and the appropriate tone, pitch and body language to achieve precise meaning, when articulating requirements and providing feedback

Numeracy

1.2, 2.1, 2.2, 3.2, 4.1, 4.2, 4.3, 4.4, 4.5

Uses a range of statistical, mathematical and financial calculations, formulae and functions, together with appropriate software tools, to interpret numerical data relating to the market, operational and financial plans, and risk analysis

Navigate the world of work

3.2, 4.4

Takes responsibility to respond to explicit and implicit conventions within familiar work contexts, and appreciates the importance of identifying, and responding to, protocols in new situations

Get the work done

1.1, 2.1, 2.2, 3.1, 4.3, 4.4, 4.5

Recognises the critical importance of clarifying, focusing and aligning goals, and expectations, and uses the process to build ownership of, and broad commitment to, achieving outcomes

Takes responsibility for high-impact decisions in complex situations involving many variables and constraints

May use formal analytical and lateral thinking techniques for identifying issues, generating and evaluating possible solutions

Demonstrates a sophisticated understanding of the principles, concepts, language and practices associated with the digital world, and endorses new technologies


Sectors

General ICT