Application
This unit describes the skills and knowledge required to direct information and communications technology (ICT) procurement for a medium to large organisation.
It applies to individuals who work in high-level management positions and lead the analysis, implementation and management of emerging, and converging, ICTs as they are integrated into the business process to support the organisational strategic goals of medium to large organisations.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Evaluate the procurement processes of the organisation | 1.1 Research existing ICT procurement processes in the organisation 1.2 Establish the evaluation criteria for procurement processes 1.3 Critically evaluate the procurement processes against the criteria |
2. Direct the strategic planning to support ICT procurement | 2.1 Establish the priorities based on the organisational need 2.2 Lead the development of a strategy to align ICT procurement with the organisational goals and objectives 2.3 Implement the ICT procurement strategic plan 2.4 Develop the procurement policy, including vendor selection based on the strategic plan |
3. Lead the risk management of ICT procurement | 3.1 Lead the development of a strategy for the risk assessment of ICT procurement activities 3.2 Ensure that ICT procurement complies with the organisational policy 3.3 Ensure that risk mitigation is carried out on identified risks 3.4 Ensure the continuous improvement of ICT procurement processes |
Evidence of Performance
Evidence of the ability to:
lead the development of a strategy to align information and communications technology (ICT) procurement, with organisational goals and objectives
critically evaluate the procurement process and establish priorities for the organisation
direct the risk analysis of ICT procurement activities
lead the development of a strategy for risk assessment, and ensure that the measures required to mitigate the risk are applied
ensure that warning systems, and an ongoing process that reviews the risk profile, are established
lead the development of a strategy for the implementation of appropriate processes and procedures, that ensure that quality expectations are met.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
research and specify risk management principles and guidelines
review business continuity issues for the organisation
summarise the organisation’s industry and current functionality, including the existing data and information systems
review the organisation's internal and external dependencies, and interdependencies
identify and review the organisational policies and procedures, including the risk management strategy
review and analyse past and current, internal, external and industry disruptions
outline the relevant legislation and regulations that impact on business continuity including:
workplace health and safety (WHS)
environment
duty of care
contracts
business and company law
freedom of information
industrial relations
privacy and confidentiality
due diligence
records management
summarise the key principles of procurement.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to:
relevant strategic-level enterprise, including:
planning
financial
ICT infrastructure
codes of practice, legislation and regulations
organisational policies and procedures.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.2, 1.3, 2.1, 2.2, 2.4, 3.1, 3.2, 3.3, 3.4 | Researches and critically analyses, and evaluates, complex textual information relevant to the job role |
Writing | 1.2, 2.1, 2.2, 2.4, 3.1, 3.4 | Selects the document structure, language, grammar and terminology to suit the specific subject matter and audience, when developing cost benefit analyses, strategic plans and policies |
Oral Communication | 1.1-1.3, 2.1-2.4, 3.1-3.4 | Uses effective listening and probing, open questioning techniques, to elicit the views and opinions of others, and to obtain information Participates in a verbal exchange of ideas and solutions, and uses detailed and clear language, to clarify and present information, according to the requirements and the audience Articulates the requirements and strategies clearly, using the appropriate pitch, tone, body language, and reflective responses |
Numeracy | 1.1, 1.2, 2.1, 2.2, 2.3, 2.4, 3.1 | Uses a range of statistical, mathematical and financial calculations, formulae and functions, together with the appropriate software tools, to interpret numerical and financial data relating to cost benefit analyses, evaluation criteria, key performance indicators, risk assessment and continuous improvement |
Navigate the world of work | 2.2, 3.2 | Takes a lead role in the development of organisational goals, roles and responsibilities Develops and implements strategies that ensure that the organisational policies, procedures, and regulatory requirements are being met Monitors and reviews the organisation’s policies, procedures and adherence to legislative requirements, to implement and manage change |
Interact with Others | 2.2, 3.1 | Selects, implements and manipulates the communications systems, processes and practices for maximum impact Recognises the potential for conflict and, working with others, seeks to develop the organisational processes to deal with conflict Understands diversity, and seeks to integrate diversity into the work context for managing change, making decisions and achieving shared outcomes |
Get the work done | 1.1, 1.2, 1.3, 2.1, 2.3, 3.1, 3.4 | Considers the strategic and operational potential of digital technology in order to achieve work goals, enhance work processes, create opportunities and reduce risks Plans strategic priorities and outcomes within a flexible, efficient and effective context, in a diverse environment exposed to competing demands Identifies the key factors that impact on decisions and their outcomes, drawing on experience, competing priorities, and decision-making strategies, where appropriate Addresses complex problems involving multiple variables, using formal analytical, and lateral thinking techniques, and experience and knowledge, in order to focus |
Sectors
General ICT