ICTICT811
Manage an information architecture project


Application

This unit describes the skills and knowledge to develop and test an information architecture prototype that meets organisational requirements.

It applies to individuals who work in high-level management positions and lead the analysis, implementation and management of emerging, and converging, information and communications technology (ICT) as they are integrated into the business process to support organisational strategic goals.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Define the content needs

1.1 Research the strategic intent of the website, or system, from the business requirements and client expectations

1.2 Provide direction in order to develop the information requirements, based on the business and client requirements

1.3 Synthesise the required information, and group it into business schemes related to the business structure

1.4 Direct the determination of content requirements for each process

2. Contribute to the description of the system and transmission media

2.1 Consult with network and system specialists

2.2 Critically analyse the features of the physical environment, to interface with the information system architecture

2.3 Estimate the traffic content and volumes, based on the business requirements

3. Supervise the development of content structure and navigation plan

3.1 Organise the information into related topics

3.2 Ensure that the information hierarchy is in a valid sequence

3.3 Provide direction for clear, valid and intuitive labelling

3.4 Review and commit to the feasibility of architecture design

3.5 Develop the acceptance criteria

4. Implement the navigation system development

4.1 Coordinate the fit of navigational systems with the business requirements

4.2 Supervise the development of navigational search subsystems

4.3 Lead the development of consistent, and logical, labelling systems

5. Finalise the testing and accept the information architecture model

5.1 Lead the construction of an information architecture prototype

5.2 Ensure that a broad sample of business clients are engaged

5.3 Ensure that the site content meets the business needs

5.4 Lead the testing of the information architecture prototype, to test that it operates on the chosen system, and transmission media

5.5 Supervise the user-acceptance test

Evidence of Performance

Evidence of the ability to:

identify the strategic and business intent of the website or system

conduct business meetings, applying effective communication techniques

research and determine the essential requirements of a product, applying quality management principles

describe the features of the website or system

develop the navigation system

construct an information architecture prototype

test the prototype with the operating system and the transition media

supervise the user acceptance test.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

examine the equity and diversity principles relevant to information architecture projects

research and critique organisational policies and procedures, as they apply to the project

determine and outline the public sector legislation, codes of practice and other formal agreements, that directly impact on the business operations

evaluate the components of telecommunications networks

research and synthesise the workplace, and industry environment, as it applies to information architecture.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to:

the computer system and a web-host workplace

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.1, 1.3, 1.4, 2.2, 2.3, 3.1, 3.2, 3.4, 4.1, 5.3, 5.4

Organises, evaluates and critiques ideas, and information, from a wide range of complex texts

Draws on a broad range of strategies, to build and maintain understanding throughout complex texts

Writing

1.2, 1.3, 2.3, 3.2, 3.3, 3.5

Selects the structure, language, grammar and terminology to suit the specific subject matter and audience, in order to develop a wide variety of documentation and directions, including direction for the content requirements, information hierarchy, navigational search subsystems, labelling systems and user-acceptance test

Oral Communication

1.1-1.4, 2.1, 3.3, 3.4, 4.1, 4.2, 4.3, 5.1, 5.4, 5.5

Uses effective listening and probing, open questioning techniques to elicit the view and opinions of others, and to obtain information

Employs plain English to convey complex and abstract concepts, and information

Articulates requirements and strategies clearly, in a courteous manner, using the appropriate pitch, tone, body language and reflective responses

Navigate the world of work

1.1, 1.2, 1.3, 2.3, 3.3

Takes a lead role in the development of organisational goals, roles and responsibilities

Get the work done

1.1, 1.3, 1.4, 2.2, 3.1, 3.2, 3.4, 4.1, 4.2, 4.3, 5.1, 5.4

Develops flexible plans for complex, high-impact activities with strategic implications

Takes responsibility for high-impact decisions in complex situations, involving many variables and constraints

Keeps abreast of innovations and good practice beyond own context, borrowing, adapting, combining and redesigning for own purposes, or using as a provocation to rethink current approaches

Demonstrates a sophisticated understanding of the principles, concepts, language and practices associated with the digital world, and uses these to troubleshoot, and understands the uses and potential of new technologies


Sectors

General ICT