ICTNWK504
Design and implement an integrated server solution


Application

This unit describes the skills and knowledge required to design and implement a network authentication model that allows users to log in using the same user credentials between multiple operating system platforms to provide a secure method of sharing files on the same network.

It applies to individuals employed in network or systems engineering roles where they are required to support multiple operating systems in a complex computing environment of medium-to-large organisations.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for the design and installation of an integrated server solution

1.1 Consult with client and key stakeholders to identify server integration requirements

1.2 Prepare for work, according to site specific safety requirements and enterprise occupational health and safety (OHS) processes and procedures

1.3 Arrange access to site and advise client of deployment and potential down times

1.4 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

2. Plan and design integrated server solution

2.1 Research and review authentication methods available for integration of network operating systems

2.2 Select appropriate authentication methods and protocols

2.3 Research redundancy and replication requirements for selected authentication model

2.4 Produce the integrated server design, including authentication, file sharing and security

3. Install and configure the integrated server solution

3.1 Implement integrated authentication solution

3.2 Implement integrated file sharing solution

3.3 Configure workstations for integrated environment

3.4 Implement security for the integrated server environment

4. Test and reconfigure network servers

4.1 Test server for benchmarking against client specification and requirements according to test plan, and record outcomes

4.2 Analyse error report and make changes as required

4.3 Use troubleshooting tools and techniques to diagnose and correct integration problems

4.4 Test required changes or additions

4.5 Validate changes or additions against specifications

5. Complete and document network design and installation

5.1 Make and document server configuration and operational changes

5.2 Complete client report and notification of server status

5.3 Clean up and restore worksite to client’s satisfaction

5.4 Secure sign-off from appropriate person

Evidence of Performance

Evidence of the ability to:

produce design documents to integrate multiple server operating systems for authentication, file sharing and security

install and configure the integrated solution according to the produced design

monitor and test the solution

troubleshoot integration problems.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

explain authentication methods and protocols, such as lightweight directory access protocol (LDAP) and Kerberos

summarise compatibility issues and resolution procedures

outline current network operating systems (NOS)

describe current server applications, compatibility issues and resolution procedures

list documentation required for networks

outline error and event logging and reporting

summarise file and print management

explain file system security

outline high availability options for servers

summarise network file systems and shares

outline network service configuration and security

summarise operating system help and support utilities

list and describe performance monitoring tools and tuning options

describe the process of managing a project, including:

process or task management

task scheduling utilities

explain troubleshooting tools and techniques, including network diagnostic utilities

describe user authentication and directory services.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

a site where server installation may be conducted

relevant server specifications such as:

multiple operating system platforms

cabling

networked (LAN) computers

server diagnostic software

switching equipment

client requirements

workstations

relevant regulatory documentation that affects installation activities.

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

2.1, 2.3, 4.1, 4.2, 4.5

Gathers, interprets and analyses enterprise procedures, manuals and specifications to determine requirements

Writing

2.4, 4.1, 5.1, 5.2

Prepares workplace documentation that incorporates an evaluation of technical information and specialised and cohesive language in a format and style appropriate for a specific audience

Oral Communication

1.1, 1.3, 1.4

Uses active listening, observational and questioning techniques to identify information and confirm, clarify or revise understanding

Numeracy

4.1, 4.2, 4.4, 4.5

Analyses numerical information to take measurements, interpret results and evaluate performance and interoperability of network

Navigate the world of work

1.2

Appreciates the implications of legal and regulatory responsibilities related to own work

Interact with others

5.4

Actively identifies the requirements of important communication exchanges, selecting appropriate channels, format, tone and content to suit purpose and audience

Get the work done

1.3, 2.1, 2.2, 2.4, 3.1-3.4, 4.1-4.5, 5.1, 5.3

Uses a combination of formal, logical planning processes and an increasingly intuitive understanding of context to plan, prioritise and monitor own work

Understands the key principles and concepts underpinning the design and operation of digital systems and tools, and applies these when troubleshooting existing technology

Initiates standard procedures and contingency management skills when responding to familiar problems to adapt configuration procedures to requirements of network and reconfigure, depending on differing operational contingencies, risk situations and environments

Makes a range of decisions in relatively complex situations, taking a range of constraints into account


Sectors

Networking