ICTNWK527
Manage an enterprise virtual computing environment


Application

This unit describes the skills and knowledge required to manage virtualisation technologies, with the goal of providing a more sustainable information and communications technology (ICT) environment.

It applies to individuals with excellent communication skills responsible for managing virtualisation technologies.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage resources

1.1 Monitor and adjust resources, to ensure virtual environment performance functions according to enterprise requirements

1.2 Verify the functionality of the virtual environment

2. Manage virtual machines

2.1 Use migration tools to convert a physical machine to a virtual machine

2.2 Select the appropriate deployment methods for a virtual machine

2.3 Create and deploy a virtual machine, using installation media

2.4 Create and deploy a virtual machine, using automated templates

2.5 Use virtual machine snapshots to reverse, or implement, changes to a virtual machine

3. Ensure high availability

3.1 Plan and design a strategy, to ensure high availability of the virtual environment

3.2 Identify and select suitable resources for high availability implementation, according to the enterprise requirements

3.3 Configure the virtual machine environment to ensure high availability

3.4 Configure the virtual machine environment to provide live migration

3.5 Plan and design a backup strategy

3.6 Back up, and recover, a virtual machine using and integrating third-party tools

Evidence of Performance

Evidence of the ability to:

monitor and provide resources to a virtual environment

create and deploy virtual machines

implement changes to virtual machines

back up and recover a virtual machine.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

identify and describe, current government and industry policies, and guidelines, in relation to the development of sustainable information and communications technology (ICT) environments

describe the current technologies, and processes, designed to produce a sustainable ICT environment

define the structure, functions, and business organisation of the client

summarise the application and deployment of virtual machine management tools

outline virtual machine configuration and integration options.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

a site or prototype, where virtual machine environments may be implemented

the network’s technical requirements

the appropriate software.

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.1, 1.2, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2

Gathers, interprets and analyses technical and organisational data to determine requirements, according to client needs

Writing

1.2, 2.1, 2.2, 2.3, 2.4, 2.5, 3.1, 3.5

Prepares documentation that expresses ideas and explores complex issues, and is constructed logically, succinctly and accurately

Writes and edits computer code, and technical data, ensuring the correct syntax and accuracy

Oral Communication

1.1, 1.2, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2

Liaises with clients about operational requirements, using specific and relevant language

Uses listening and questioning techniques to confirm understanding

Navigate the world of work

1.1, 1.2

Takes full responsibility for identifying and considering, the relevant policies and legislative requirements in the management of an enterprise’s virtual computing environment

Get the work done

1.1, 1.2, 2.1, 2.2, 2.3, 2.4, 2.5, 3.1, 3.3, 3.4, 3.6

Demonstrates a sophisticated understanding of the principles, concepts, language and practices associated with the digital world and understands the uses, and potential, of new technology

May operate from a broad conceptual plan, developing operational detail in stages and regularly reviewing priorities, and performance, during implementation, and identifying, and addressing any issues

Monitors the outcomes of decisions, considering the results from a range of perspectives, and identifying key concepts and principles that may be adaptable in the future

Uses a nuanced understanding of context to recognise anomalies and subtle deviations to normal expectations, focusing attention and quickly remedying any problems as they arise


Sectors

Networking