Application
This unit describes the skills and knowledge required to install and manage enterprise-wide information and communications technology (ICT) networks.
It applies to individuals with excellent ICT skills who are working as senior networking staff responsible for the sustainability of an organisation by using virtualisation technologies in complex computing environments of medium- to-large companies to provide network services and resources.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan and design a complex network to meet business requirements | 1.1 Review network design, business requirements and latest vendor technical specifications for network components 1.2 Research options available for providing the network functionality required 1.3 Plan network implementation to provide network services and resources to meet business requirements |
2. Design and implement a security strategy | 2.1 Analyse requirements for internal and external security 2.2 Design security strategy to meet requirements 2.3 Implement security strategy 2.4 Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools 2.5 Continually monitor internal and external network access for security breaches |
3. Install and configure a complex network to meet business requirements | 3.1 Check and install cabling and associated components according to industry standards 3.2 Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing 3.3 Install and configure servers, routers, switches or other devices to provide name resolution 3.4 Install and configure servers, routers, switches or other devices to provide network services 3.5 Install and configure remote access services 3.6 Install and configure devices to provide data management services |
4. Provide integrated network services across a complex network | 4.1 Integrate multiple network services across network 4.2 Analyse and resolve interoperability issues 4.3 Optimise performance 4.4 Rectify security conflicts arising from integrating services |
5. Plan, design and implement voice and video business communications system | 5.1 Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services 5.2 Incorporate the use of a communications server to provide real-time multimedia communications 5.3 Select common voice and videoconferencing codecs according to standards and practices |
6. Manage and support a complex network | 6.1 Identify and evaluate appropriate network management tools to assist in the administration of the complex network 6.2 Select and install network management tools according to industry and organisational standards 6.3 Set and monitor alerts and logs 6.4 Capture and analyse network performance data 6.5 Implement automated server updates 6.6 Implement desktop management policies 6.7 Implement automated virus checking 6.8 Use remote management tools |
7. Test network functionality and obtain sign-off | 7.1 Test network functionality and record results 7.2 Record results of network functionality test 7.3 Complete network documentation according to organisational standards |
Evidence of Performance
Evidence of the ability to:
design and implement a complex network that involves integrating multiple network services to meet business requirements
design and implement an appropriate security strategy for a complex network
monitor and test the performance of aspects of the solution
provide ongoing management and support of the network.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
describe firewall configurations and their application
summarise internet protocol (IP) addressing and network configuration
summarise and apply the following aspects of a network:
infrastructure
load balancing for applications
security
server operating systems
service configuration, including:
domain name system (DNS)
dynamic host configuration protocol (DHCP)
file transfer protocol (FTP)
network time protocol (NTP)
server messages block (SMB)
proxy
web
service management
identify and describe troubleshooting tools and techniques, including network diagnostic utilities
outline the purpose of user authentication and directory services
describe voice over internet protocol (VoIP)
describe virtual private network (VPN).
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:
network design and business requirements documents
a complex network or hardware and software required to build a network involving multiple servers, multiple physical locations (or simulation of) and a combination of network services.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.2, 2.1, 6.6 | Recognises and interprets technical and organisational documentation to determine and confirm job requirements |
Writing | 2.2, 7.1-7.3 | Develops a broad range of material, including recording test results for a specific audience using clear and detailed language to convey explicit information, requirements and recommendations |
Oral Communication | 2.1 | Uses listening and questioning skills to confirm understanding for requirements, and participates in a verbal exchange of ideas/solutions |
Numeracy | 6.4 | Interprets numerical data when taking measurements and evaluating the performance and interoperability of network services |
Navigate the world of work | 3.1, 5.3, 6.2, 7.3 | Recognises and responds to both explicit and implicit protocols within familiar work contexts and appreciates the importance of identifying and responding to protocols in new situations |
Get the work done | 1.1, 1.3, 2.3-2.5, 3.1-3.6, 4.1-4.4, 5.1-5.3, 6.1-6.8, 7.1 | Considers the strategic and operational potential of digital trends to achieve work goals, enhance work processes, create opportunities and enhance or reduce risks Actively identifies, creates and utilises linkages to enhance knowledge sharing, idea creation, individual and collective engagement, and work outcomes Uses a broad range of strategies to store, access and organise virtual information, recognising that design choices will influence what information is retrieved and how it may be interpreted and used Is acutely aware of the importance of understanding, monitoring and controlling access to digitally stored and transmitted information May operate from a broad conceptual plan, developing the operational detail in stages, regularly reviewing priorities and performance during implementation, and identifying and addressing issues Uses nuanced understanding of context to recognise anomalies in a network environment and subtle deviations to normal expectations, focussing attention and remedying problems as they arise |
Sectors
Networking