ICTNWK606
Implement voice applications over secure wireless networks


Application

This unit describes the skills and knowledge required to use network tools, equipment, software and protocols to design and integrate voice over wireless local area network (VoWLAN) services into the wireless local area network (WLAN), and to implement into the wireless network quality of service (QoS), multi-protocol label switching (MPLS), and high bandwidth applications.

It applies to individuals with excellent information communications and technology (ICT) skills who are working as wireless help desk technicians, wireless network support specialists and wireless network engineers.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Specify requirements for voice over wireless architecture

1.1 Analyse voice requirements for use over a wireless network

1.2 Specify wireless requirements for voice applications for design considerations

1.3 Verify network for voice readiness and suitability

2. Design the implementation of secure VoWLAN

2.1 Configure wireless client devices

2.2 Design and configure the WLAN for VoWLAN with security configurations

2.3 Design and configure infrastructure devices

2.4 Devise structured troubleshooting methodology for VoWLAN implementation

3. Design and implement QoS for wireless applications

3.1 Plan general design considerations for wired QoS

3.2 Design wireless QoS deployment schemes

3.3 Configure WLAN equipment for QoS

4. Design, implement and test multicast over wireless environment

4.1 Evaluate general multicast concepts

4.2 Analyse the implications for multicast in 802.11

4.3 Configure multicast requirements for a wireless network

4.4 Devise structured troubleshooting methodology for multicast in a WLAN environment

5. Plan and scope the wireless network for video and high-bandwidth applications

5.1 Design and implement QoS for latency-sensitive applications

5.2 Analyse the requirement for video applications over 802.11n WLAN

5.3 Calculate and predict bandwidth requirements for video applications over the wireless network

5.4 Analyse the impact of the WLAN interconnectivity for devices on QoS for devices or the wired side

Evidence of Performance

Evidence of the ability to:

analyse and specify voice over wireless architecture requirements

design and implement voice applications over wireless local area network (WLAN)

implement a quality of service (QoS) for wireless applications

use network tools to configure and test wireless infrastructure and applications

plan and scope the wireless network bandwidth.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

explain the configuration, verification and troubleshoot procedures required to undertake:

router operation and routing

virtual local area network (VLAN) switching and inter-switching communications

summarise iDevice operating system (iOS) and internet protocol (IP) networking models

outline video and high-bandwidth applications and requirements

explain voice applications and protocols

clarify voice over wireless local area network (VoWLAN) technologies

describe the following aspects of wireless networks:

current regulations, standards and certifications

deployment schemes

network security technology

network topologies and elements

networking protocols

summarise WLAN devices and their specification and use.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the networking industry, and include access to:

a site where network installation may be conducted

hardware and software

organisational guidelines

computers

stand-alone and lightweight WLAN controllers and AP

hardware and software LAN/WLAN voice technologies.

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.1

Recognises and interprets complex technical documentation to determine and confirm job requirements

Writing

1.2, 2.2-2.4, 3.2, 4.4, 5.1

Develops a range of material, including design and technical specifications, for a specific audience, using clear and detailed language to convey explicit information, requirements and recommendations

Numeracy

5.3

Interprets numerical data and undertakes measurements to evaluate performance and interoperability of the network

Get the work done

1.1-1.3, 2.1- 2.4, 3.1-3.3, 4.1-4.4, 5.1, 5.2, 5.4

Demonstrates a sophisticated understanding of principles, concepts, language and practices associated with the digital world and uses these to troubleshoot and understand the uses and potential of new technology

Uses a broad range of strategies to store, access and organise virtual information, recognising that design choices will influence what information is retrieved and how it may be interpreted and used

Is acutely aware of the importance of understanding, monitoring and controlling access to digitally stored and transmitted information

May operate from a broad conceptual plan, coordinating the process with others to identify functional, performance and management features associated with the operation of complex VoWLAN services

Uses nuanced understanding of context to troubleshoot and debug WLAN issues, adapt configuration procedures to network requirements and reconfigure depending on differing operational contingencies, risk situations and environments


Sectors

Networking