Application
This unit describes the skills and knowledge required to plan installation of customer premises equipment (CPE).
It applies to individuals who have a high level of specialist technical skills and knowledge in telecommunications and IT networks using internet protocol (IP) systems, and who may supervise others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
Elements | Performance Criteria |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Assess project requirements | 1.1 Discuss and clarify project deliverables with customer using available documentation 1.2 Determine the type of CPE installation project proposed 1.3 Evaluate access, work health and safety (WHS) and environmental issues and include in job specification 1.4 Quantify and source equipment required 1.5 Estimate costs using organisational costing guidelines |
2. Prepare detailed system design and configuration | 2.1 Capture data necessary to project design brief 2.2 Negotiate system specifications based on project requirements with customer and sales staff 2.3 Translate available data into detailed system design and configuration 2.4 Verify deliverables with customer |
3. Detail project and quality plans | 3.1 Develop project plan to meet customer’s needs with detailed task list, resource needs and timeframes 3.2 Develop contingency plans to meet problems that may arise 3.3 Produce a quality plan, incorporating process flow charts 3.4 Verify plans with customer and appropriate personnel |
Evidence of Performance
Evidence of the ability to:
assess the equipment and performance requirements for a project on customer premises
prepare detailed system design and configuration to customer requirements
develop project and quality plans for the installation.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
identify and discuss the advantages of cabling types, structures and connectors
describe the common customer telecommunications applications and related equipment
explain the key advantages of connections to carrier infrastructure or equipment
identify and summarise the current legislation relating to installation of telecommunications equipment and connection to carrier services
explain environmental impacts, including options for green information and communications technology (ICT) installations
identify and determine cost-effective solutions in installations, including the advantages of leasing and purchasing
describe the attributes of network and transmission equipment
explain network topologies, interface and interconnect solutions
explain work health and safety (WHS) requirements for installations in terms of:
electrical safety
materials handling
physical hazards
confined spaces
heights
lifting
calculate the power requirements for the installation plan
describe typical performance parameters and typical faults that may be encountered in customer equipment and related connection and transmission media
identify warranty information for equipment supplies and contractor work guarantees.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – project management field of work and include access to:
a site on which customer premises equipment (CPE) installation can be planned
relevant documentation, data, technical manuals and other site related documentation.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1-1.3 | Analyses and interprets a variety of textual information to determine key information, requirements and project deliverables |
Writing | 1.1, 1.3, 2.2, 2.4, 3.1, 3.3, 3.4 | Develops accurate technical documents and diagrams for a specific audience using clear and detailed language to convey explicit information |
Oral Communication | 1.1, 2.2, 2.4, 3.4 | Clearly articulates information using relevant language suitable for specific audiences and checks for understanding |
Numeracy | 1.4, 1.5, 3.1, 3.3 | Uses mathematical calculations to determine costs and timelines Produces flow charts and other diagrams that capture job specifications |
Navigate the world of work | 1.3, 1.5 | Monitors adherence to legal and regulatory rights and responsibilities and organisational policies and procedures, with specific reference to workplace safety Considers own role in terms of its contribution to the broader goals of the work environment |
Get the work done | 1.2-1.4, 2.1, 2.3, 3.2 | Plans a range of routine tasks, accepting stated goals and aiming to achieve them efficiently Takes responsibility for the outcomes of routine decisions related directly to own role Recognises and anticipates an increasing range of familiar problems, their symptom and causes, actively looking for early warning signs and implementing contingency plans Reflects on the ways in which digital systems and tools are used or could be used to achieve work goals, and begins to recognise strategic and operational applications |
Sectors
Telecommunications – project management