ICTPMG601
Establish ICT project governance


Application

This unit describes the skills and knowledge required to establish an information and communications technology (ICT) project, with a governance framework within small, medium or large organisations.

It applies to individuals who may be required to use advanced project management skills in developing logical and sustainable IT project plans using organisational/established benchmarks and ethical practices.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish project governance framework

1.1 Assess current project methodology and determine state of project management maturity

1.2 Determine governance framework

1.3 Appoint project governance team

1.4 Establish project governance reporting processes

2. Establish project governance roles and responsibilities

2.1 Agree with project sponsor on responsibilities

2.2 Delegate steering committee or project board responsibilities

2.3 Confirm project manager responsibilities

3. Establish IT project stakeholder expectations

3.1 Educate stakeholders on characteristics of ICT projects

3.2 Develop and maintain project relationships

3.3 Negotiate successful project outcomes

Evidence of Performance

Evidence of the ability to:

assess the project environment

establish or implement an information and communications technology (ICT) project management governance framework

negotiate with stakeholders to agree achievable project objectives.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

identify the organisation’s industry

outline the organisation's current information systems and processes

explain organisational policies and procedures, including:

project management and procurement policies

environment

duty of care

contract

company

freedom of information

industrial relations

privacy and confidentiality

due diligence

records management

explain project governance approaches and methods

outline relevant legislation and regulations that impact on project governance.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work, and include access to office equipment, materials and industry software packages.

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.1, 1.2

Interprets and analyses complex text in order to ascertain requirements

Writing

1.4, 2.3

Develops documents that present ideas and directives in an acceptable sequence and in a precise manner

Oral Communication

1.1-1.3, 2.1-2.3, 3.1-3.3

Determines requirements through active listening, use of open ended questioning and paraphrasing

Uses appropriate language and style to present complex or technical information and ideas appropriate to the audience

Facilitates successful discussions by comparing and building on ideas of others and ensuring a win-win outcome

Navigate the world of work

1.3, 1.4, 2.1-2.3

Recognises and follows explicit and implicit protocols when establishing reporting processes, appointing team and establishing roles and responsibilities

Interact with others

2.2, 2.3, 3.2, 3.3

Demonstrates understanding of what to communicate, with whom and how, when developing and maintaining project relationships, negotiating outcomes and educating stakeholders

Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction, influencing direction and taking a leadership role on occasion

Get the work done

All

Uses a combination of formal, logical planning processes and an increasingly intuitive understanding of context to identify relevant information and risks, and identify and evaluate alternative strategies and resources

Uses systematic, analytical processes in complex, non-routine situations, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria


Sectors

Project management