ICTPMG605
Manage ICT project closure


Application

This unit describes the skills and knowledge required to decommission or close an information and communications technology (ICT) project within a small, medium or large organisation.

It applies to individuals who may be required to use advanced project-management skills in undertaking a strategic assessment of the status of a project.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate project performance

1.1 Collect project performance metrics

1.2 Debrief project team

1.3 Debrief project stakeholders

1.4 Summarise and report on results

2. Finalise the project

2.1 Review project performance to determine whether the project should be continued, decommissioned or closed

2.2 Assess the impact of continuing, decommissioning or closing the project

2.3 Recommend appropriate management action to the relevant governing authority

2.4 Decommission or close the project if required

3. Action outstanding activities

3.1 Identify outstanding activities and create an action plan

3.2 Assign responsibilities to action outstanding activities

3.3 Follow up outstanding activities to ensure completion

Evidence of Performance

Evidence of the ability to:

review relevant project documentation, including project metrics

analyse the project performance

recommend and plan the decommissioning or closure of a complex information and communications technology (ICT) project.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

identify project stakeholders

explain the problem-solving techniques to address issues related to project closure

outline the project management methods, practices and processes

identify and describe project performance metrics.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work and include access to industry software packages.

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.1, 1.4, 2.1, 2.2, 3.1

Analyses complex textual data to ascertain completion of project components and identify issues and root causes to facilitate the formulation of the appropriate recommendation

Writing

1.4, 2.3, 3.2

Presents information in a logical manner and clear of any ambiguities using technical language appropriate to the stakeholders

Uses the appropriate technical language when compiling reports based on verifiable data

Uses correct grammar, spelling and punctuation when presenting options and recommendations to allow for an appropriate decision to be generated/formulated

Oral Communication

1.1-1.4, 2.3, 2.4, 3.1-3.3

Uses appropriate language and style when with parties of various levels to ensure that the information being delivered accurately represents project status based on available analytical data, and that it is understood by all stakeholders

Uses language that is appropriate when negotiating the best outcomes

Facilitates discussions using active listening, questioning and summarising when undertaking reviews, debrief sessions and presentations to ensure the efficient exchange of ideas

Numeracy

1.1, 2.2

Analyses complex numerical information embedded in performance metrics

Get the work done

2.1-2.3, 3.1-3.3

Sequences and schedules complex activities, monitors implementation and manages relevant communication

Uses systematic, analytical processes in complex, non-routine situations, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria


Sectors

Project management