ICTPMG607
Manage and control ICT project risks


Application

This unit describes the skills and knowledge required to manage and control risks in an information and communications technology (ICT) project within small, medium or large organisations.

It applies to individuals who may be required to apply a high level of business, technical and risk management skills to ensure that project risks are managed and controlled in accordance with organisational risk management strategies.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify project risks

1.1 Review project planning documents, organisational risk policies and relevant lessons learned from earlier projects

1.2 Identify major project risks and potential sources of project risk

1.3 Establish relevant risk management processes and procedures

1.4 Develop a project risk management plan, including a risk register in consultation with stakeholder and obtain sign-off

2. Treat project risks

2.1 Assess the likelihood of the risk occurring and the resulting consequence of the risk

2.2 Develop risk-response strategies and contingency measures as appropriate

2.3 Incorporate risk-response actions and contingency measures into the risk register and project schedule in consultation with stakeholders and obtain sign-off

3. Monitor project risks

3.1 Undertake activities to monitor the risk factors or identified events as the project progresses

3.2 Establish formal risk reviews at appropriate intervals or project milestones

3.3 Update risk register and raise project change requests to update baseline project schedule as required

Evidence of Performance

Evidence of the ability to:

identify actual and potential risks within a complex information and communications (ICT) project

establish risk management processes and procedures

develop and implement risk management plan

monitor risk factors and update risk management strategies.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

outline the methods and techniques of risk management

identify organisational policies relating to risk and organisational risk potential

explain processes and techniques of business analysis

outline the project management and systems development techniques and their associated potential risks.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work and include access to:

industry software packages

project documentation

relevant organisational documentation.

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.1-1.3, 2.1

Interprets and analyses complex textual information and other relevant data to ensure the proper identification of project risks

Writing

1.3, 1.4, 2.2, 3.3

Uses technical language in compiling complex strategic documents and support materials, and presents this information in a logical manner using correct grammar and spelling

Oral Communication

1.2-1.4, 2.1-2.3, 3.1, 3.2

Uses techniques including active listening, open-ended questioning and paraphrasing when gathering information

Uses appropriate language and style to present complex technical information and ideas appropriate to the audience

Get the work done

1.1-1.3, 2.1, 2.2, 3.1, 3.2, 3.3

Uses a combination of formal logical planning processes and an increasingly intuitive understanding of context to identify relevant information and risks, and identify and evaluate alternative strategies and resources

Uses systematic, analytical processes in complex, non-routine situations, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria

Uses analytical processes to decide on a course of action, establishing criteria for deciding between options


Sectors

Project management