Application
This unit describes the skills and knowledge required to analyse the impact of the system on the organisation and carry out risk analysis, disaster recovery and contingency planning.
It applies to individuals who apply a wide range of higher level technical skills and systematic problem solving approaches in information and communications technology (ICT) related areas.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Evaluate impact of system on business continuity | 1.1 Identify business critical functions and the security environment from documentation and from discussion with business area and project team 1.2 Identify critical data and software from documentation 1.3 Assess potential impact of business risk and threats on ICT systems 1.4 Identify and evaluate statutory requirements, commercial requirements and contingency possibilities according to specifications and cost constraints |
2. Evaluate threats to system | 2.1 Identify threats to the system, considering security analysis and internal and external business environment 2.2 Evaluate risk minimisation alternatives against specifications and cost constraints |
3. Formulate prevention and recovery strategy | 3.1 Evaluate prevention and recovery options to support critical business functions against business specifications and cost constraints 3.2 Review current operational procedures to ensure adequate risk safeguards and contingency plans are in place 3.3 Submit disaster recovery and prevention strategy to appropriate person for approval |
4. Develop disaster recovery plan to support strategy | 4.1 Identify and document resources required for disaster recovery according to specifications and cost constraints 4.2 Identify and document processes required for disaster strategy according to project standards 4.3 Identify cut-over criteria before initiating disaster plan 4.4 Document disaster recovery plan and submit to appropriate person for review and sign-off |
Evidence of Performance
Evidence of the ability to:
develop a contingency plan that identifies threats and minimises down time for business critical functions
develop clear and specific directions on how to handle serious down time
coordinate, plan and articulate flexible logistics requirements.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
compare and contrast backup methodologies
explain the business planning process relevant to the development of information and communication technology (ICT) business solutions
analyse the client business domain
evaluate disaster recovery plan strategies and components, including:
physical security
system failure, accident or sabotage (hackers)
denial of service
virus attack
cyber attack
telecommunications failure
contingency arrangements
interpret and analyse key workplace health and safety, legislative and organisational requirements relevant to the task
evaluate the organisation’s current systems functionality and systems engineering.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work, and include access to:
vulnerability assessment and general definition of requirements
acceptance test plan
business impact analysis
information technology security assurance specifications
relevant statutory documentation.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.2, 1.4, 3.2, 4.1, 4.3 | Researches and analyses textual information and technical data/specifications from a range of documentation and sources to inform the development of contingency plans |
Writing | 3.3, 4.1,4.2, 4.4 | Uses clear and accurate language and formats appropriate to the task to convey explicit technical information, systems data requirements and recommendations |
Oral Communication | 1.1 | Participates in a verbal exchange of ideas and elicits the view and opinions of others by listening and questioning |
Numeracy | 1.2, 1.4, 4.4 | Accurately interprets, analyses and documents numerical, financial and technical system data |
Navigate the world of work | 1.4, 2.1, 3.2, 4.2 | Develops and implements strategies to ensure organisational policies, procedures and regulatory requirements are met Monitors and reviews the organisations policies, procedures and adherence to legislative requirements to implement and manage change |
Interact with others | 1.1, 3.3, 4.4 | Uses relevant communication tools and strategies in building and maintaining effective working relationships Influences and fosters a collaborative culture that facilitates a sense of commitment and workplace cohesion |
Get the work done | 1.1, 1.3, 1.4, 2.1, 2.2, 3.1, 3.2 | Plans strategic priorities and outcomes within a flexible, efficient and effective context in a diverse environment exposed to competing demands Gathers and analyses data and seeks feedback to improve plans and processes Addresses complex problems involving multiple variables, using formal analytical, lateral thinking techniques, experience and knowledge to focus in on the root cause |
Sectors
Systems administration and support