Application
This unit describes the skills and knowledge required to establish and support a small to medium business network capable of providing wide area network (WAN) connectivity and common web internet services.
It applies to individuals who may be working as a small to medium enterprise (SME) internet protocol (IP) network installer, network technician or SME network support person.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare for installation of small to medium enterprise network | 1.1 Prepare for given work, confirming site-specific work health and safety (WHS) and environmental requirements with appropriate personnel 1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel 1.3 Determine nature and scope of business network and network resources from job briefs or appropriate personnel 1.4 Select and obtain computer system and network device requirements according to enterprise procedures 1.5 Obtain operating instructions, manuals, hardware and software testing methodologies 1.6 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at worksite |
2. Install and configure small to medium enterprise network | 2.1 Set up wired infrastructure according to manufacturer’s specifications and enterprise procedures 2.2 Set up and configure resource sharing on a network server 2.3 Install WAN connection and ISP services and configure according to enterprise procedures 2.4 Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures 2.5 Implement data back-up and disaster recovery measures according to enterprise procedures |
3. Complete and document network installation | 3.1 Restore worksite to safe condition according to established safety procedures 3.2 Record and store essential installation information according to enterprise procedures 3.3 Notify appropriate personnel of completion of the task according to enterprise procedures 3.4 Notify customer and obtain sign-off |
Evidence of Performance
Evidence of ability to:
implement work health and safety (WHS) workplace procedures and practices
plan installation of a network that uses subnet addressing and provides internet service provider (ISP) services
set up and configure wired infrastructure
troubleshoot local network and wide area network (WAN) connectivity and services
configure resource sharing on a network server
provide network data back-up and disaster recovery.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
identify correct usage of tools and equipment
outline data back-up services and procedures
describe enterprise WHS procedures
define ISP services
outline network device configuration
describe network models and topologies
define subnet addressing
outline troubleshooting procedures
describe WAN services and ISP responsibilities.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications network engineering field of work and include access to:
a site where installation of a small to medium business network may be conducted
tools, equipment and materials currently used in industry
relevant workplace procedures
product and manufacturing specifications and reference materials.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.3 | Identifies and interprets scope of job and relevant procedures |
Writing | 3.2, 3.4 | Completes workplace documentation accurately using appropriate form and vocabulary for the intended audience |
Oral Communication | 3.3, 3.4 | Conveys specific messages efficiently and uses an appropriate tone and vocabulary for intended audience |
Numeracy | 1.3, 2.1 | Makes calculations appropriate for measuring and estimating materials and for installation |
Navigate the world of work | 1.1-1.3, 2.1, 2.3-2.5, 3.1-3.3 | Follows legislative requirements and organisational protocols, policies and procedures relevant to own role |
Interact with others | 1.1-1.3, 1.6 | Collaborates and cooperates with others to achieve desired outcomes |
Get the work done | 1.4, 1.5, 2.3-2.5 | Prioritises and plans work to meet organisational standards, regulatory requirements and client expectations Recognises and anticipates a range of problems, actively looking for early warning signs and implementing contingency plans when appropriate Uses digital technologies and systems to complete work tasks |
Sectors
Telecommunications – Telecommunications networks engineering