Application
This unit describes the skills and knowledge required to develop and enact a recovery plan and recover, package and label communications equipment including telephony, data, video, digital broadcasting and computer networks on residential, commercial or industrial installations according to all safety requirements and work practices.
It applies to technical staff who dismantle and recover customer premises systems and equipment for new installations or upgrades of indoor or outdoor telecommunications equipment.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare to recover customer equipment | 1.1 Obtain relevant legislation, codes, regulations and standards 1.2 Notify customer for site access and location details of customer equipment for recovery 1.3 Identify site hazards and notify customer to make site safe 1.4 Arrange for tools and lifting equipment if required |
2. Recover customer equipment | 2.1 Verify equipment is out of operational service and disconnect from all power feeds 2.2 Dismantle equipment and peripheral units according to work health and safety (WHS) and environmental requirements with minimal disruption to building occupants 2.3 Package and label recovered equipment and dispose of according to arranged disposal agreement |
3. Complete documentation and clean up worksite | 3.1 Amend site records to show existing equipment layout 3.2 Clean up and restore site to customer satisfaction 3.3 Collect and dispose of waste material and debris according to environmental requirements 3.4 Notify customer of job completion to obtain sign-off and present with a copy of documentation |
Evidence of Performance
Evidence of ability to:
discuss equipment recovery options with customer
develop a recovery plan
safely disconnect, dismantle and recover customer premises’ equipment
package and label recovered equipment
notify customer of progress and obtain sign off
apply work health and safety (WHS) requirements and work practices.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
outline relevant legislation, codes of practice and other formal agreements that impact the work activity
summarise manufacturer requirements for safe operation of equipment
summarise customer premises’ equipment and customer premises’ cabling
explain regulatory and specific WHS requirements relating to the site
describe types of power sources used with telecommunications equipment
discuss the nature of customer equipment recovery and the documentation required to affect recovery
identify and describe the use of equipment used for recovery work
outline typical issues and challenges that occur on site.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:
a site where recovery of customer premises’ equipment can be conducted
plant, tools and equipment currently used in industry
relevant regulatory and equipment documentation that impact work activities.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 2.3 | Recognises and interprets technical documentation, including equipment manuals and specifications |
Writing | 1.2, 1.3, 2.3, 3.1, 3.4 | Uses clear, specific and industry-related terminology to complete and update workplace documentation |
Oral Communication | 1.2, 1.3, 2.3, 3.4 | Liaises with customers about technical requirements, using specific and relevant language Uses listening and questioning techniques to confirm understanding |
Navigate the world of work | 2.2, 3.2, 3.3 | Takes personal responsibility for following explicit and implicit policies, procedures and legislative requirements |
Get the work done | 1.1, 1.3, 1.4, 2.3 | Determines job priorities, resources and equipment, and works logically and systematically to undertake clearly defined and familiar tasks Implements actions according to a predetermined plan, making slight adjustments if necessary Takes responsibility for routine decision-making by selecting from a range of predetermined options in routine situations, identifying and taking some situational factors into account Initiates standard procedures when responding to familiar logistical problems within immediate context |
Sectors
Telecommunications – Telecommunications Networks Engineering