Application
This unit describes the skills and knowledge required to allocate channel capacity to a customer or customer group based on details provided in a service request.
It applies to individuals working as technical officers or engineers for private and public organisations. They combine technical skills with organisational skills to assess customer requirements and allocate a transmission medium to provide access to the customer.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Collect data to evaluate capability of transmission path | 1.1 Determine service details from service request 1.2 Use transmission medium plans to locate customer position relative to the access network provisioning 1.3 Evaluate existing transmission mediums in close proximity to assess their capability to deliver service to customer 1.4 Specify equipment to be used on the service from service request 1.5 Specify line interface type to be used, according to enterprise guidelines |
2. Allocate transmission medium for service | 2.1 Select appropriate transmission medium to deliver service to customer’s premises 2.2 Record information about transmission medium between customer’s premises and exchange or network terminal point 2.3 Verify service delivery point interface at exchange or network terminal point is compatible with required system 2.4 Conduct appropriate allocation process to assign new services and send completed allocation information to appropriate field staff to verify physical allocation before providing service |
3. Maintain transmission medium records | 3.1 Advise relevant personnel of impending bearer shortages to facilitate future planning allocation 3.2 Update plans and databases to record all details |
Evidence of Performance
Evidence of ability to:
assess transmission needs for a transmission path according to service request
select suitable equipment to provide new services
communicate effectively with stakeholders to meet customer needs
assess future needs.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
review common customer telecommunications applications and related equipment
investigate core networks using emerging and converging technologies
explain current legislation relating to installation of telecommunications equipment and connection to carrier services
evaluate customer access options and their technical support systems
describe multiplexing principles and transmission hierarchies
summarise network and transmission equipment
outline network topologies, interfaces and interconnect solutions.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:
sites where transmission paths can be allocated
a computer networking facility
relevant regulatory and equipment documentation
equipment currently used in industry.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.2, 1.5 | Recognises and interprets technical documentation to determine job requirements |
Writing | 1.4, 1.5, 2.2, 2.3, 3.1, 3.2 | Uses clear, specific and industry-related terminology to record and notate workplace documentation |
Oral Communication | 1.4, 1.5, 2.3, 3.1 | Uses listening and questioning skills to confirm understanding of requirements and participates in a verbal exchange with technical staff, subject matter experts and manufacturers Uses appropriate, detailed and clear language to address key personnel and disseminate information |
Numeracy | 2.4 | Makes calculations to determine capacity requirements |
Interact with others | 2.4 | Actively identifies requirements of important communication exchanges, selecting appropriate channels, format, tone and content to suit purpose and audience |
Get the work done | 1.3, 2.4, 3.2 | Determines job priorities, resources and equipment, and works logically and systematically to undertake clearly defined and familiar tasks Implements actions according to a predetermined plan, making slight adjustments if necessary Takes responsibility for routine decision-making by selecting from a range of predetermined options in routine situations, identifying and taking some situational factors into account Understands purpose and specific functions of common digital tools used in work contexts |
Sectors
Telecommunications – Telecommunications Networks Engineering