The unit applies to configuration, analysis and troubleshooting of routers in small and medium sized enterprise (SME) networks. It is relevant to advanced routing networks that employ subnet addressing and provide services over a secure network.

Relevant job roles include installer of internet protocol (IP) SME networks, SME network technician, network administrator and network support.

ELEMENT

PERFORMANCE CRITERIA

1. Plan to apply routing protocols

1.1. Prepare for given work according to occupational health and safety (OHS) and environmental requirements with appropriate personnel

1.2. Identify safety hazards and implement risk control measures in consultation with appropriate personnel

1.3. Determine nature and scope of the network and network routing requirements from job briefs and appropriate personnel

1.4. Determine hardware and software diagnostic test methodologies and testing resources according to enterprise procedures

1.5. Obtain operating instructions, manuals, hardware and software testing methodologies

1.6. Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

2. Build and test advanced routing

2.1. Set up router interfaces according to manufacturer's specifications and established procedures

2.2. Implement advanced routing protocols to achieve network design requirements

2.3. Implement classless addressing across a network to perform logical connectivity and confirm using calculations

2.4. Troubleshoot network routing according to manufacturer's specifications and established procedures

2.5. Identify security threats and initiate control measures according to enterprise procedures

3. Complete and document advanced router installation

3.1. Restore worksite to safe condition according to established safety procedures

3.2. Record and store essential installation information according to enterprise procedures

3.3. Notify appropriate personnel about the completion of the task according to enterprise procedures

Required skills

communication skills to liaise and negotiate with customers and peers to achieve design specifications

literacy skills to:

develop network documentation and maintain network records

read and interpret enterprise procedures, manuals and specifications

numeracy skills to interpret technical data

planning and organisational skills to plan and prioritise own work

problem solving skills to:

deal with unexpected situations on the basis of safety and specified work outcomes

troubleshoot common network problems according to help desk procedures

safety awareness skills to:

apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

follow enterprise OHS procedures

work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

technical skills to:

configure network routing interfaces and protocols

implement IP addressing schemes and security strategies

troubleshoot advanced routing for client networks

use software tools and equipment

verify routing

Required knowledge

distance vector routing protocols RIP v1 and v2

dynamic routing

enterprise OHS procedures

hybrid routing protocols enhanced interior gateway routing protocol (EIGRP)

link-state routing protocols open shortest path first (OSPF)

routing and packet forwarding

routing tables

scalable routing strategies variable length subnet masking (VSLM) and classless inter-domain routing (CIDR)

security protocols using access lists

static routing

use of software tools and equipment

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

plan network routing requirements to meet design specification

configure advanced protocols on network routers

manage network addressing

troubleshoot the network

install network security.

Context of, and specific resources for assessment

Assessment must ensure:

a network facility and workstations

tools, equipment and materials currently used in industry

relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate applying advance routing protocols

review documentation of network routing requirements and router installation prepared by the candidate

oral or written questioning to assess required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example with:

ICTTEN2209A Build and maintain a secure network

ICTTEN4213A Configure and troubleshoot advanced network switching

ICTTEN4214A Install and maintain a wide area network.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

OHS may include:

awards provisions

hazardous substances and dangerous goods codes

legislation

local safe operation procedures

material safety management systems

protective equipment.

Environmental requirements may include:

dust

excessive energy and water use

excessive noise

fume

gas

liquid waste

smoke emissions

solid waste

vapour.

Appropriate personnel may include:

customer

manager

network manager

site engineer

supervisor.

Network may include:

internetwork

LAN

WAN.

Network routing requirements may include:

addressing schemes

latency

management

packet loss

protocols

security.

Enterprise procedures may include:

instructions:

designs

drawings

job sheets

plans

manufacturer's specifications

operational procedures

reporting and communication

use of tools and equipment.

Calculations may include:

binary addition

binary conversion

binary division

binary multiplication

binary number system

binary subtraction.

Essential installation information may include:

configuration

installation software

IP addressing schemes

logical and physical diagrams

network administrator codes

passwords

security access codes

troubleshooting reports.

Unit sector

Telecommunications

Telecommunications networks engineering

This unit contains employability skills.