Application
This unit describes the skills and knowledge required to use appropriate tools, equipment, software and protocols to connect and support a wide area network (WAN).
It applies to individuals who work cooperatively with others, interpret technical information accurately and work proficiently with information communication technology (ICT). Installers of internet protocol (IP) networks, IP network technicians, network administrators and network support personnel complete this type of work.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare for installation and maintenance of network with WAN access | 1.1 Prepare for given work according to work health and safety (WHS) and environmental requirements with appropriate personnel 1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel 1.3 Determine network nature and scope from job briefs or appropriate personnel 1.4 Select and obtain network hardware, software, WAN protocol and technology requirements according to enterprise procedures 1.5 Obtain operating instructions, manuals, installation procedures, hardware and software testing methodologies and testing resources 1.6 Consult appropriate personnel to ensure task is coordinated effectively with others involved at the worksite |
2. Install and maintain WAN accessible network | 2.1 Determine network addressing scheme for network connectivity, and confirm using calculations 2.2 Identify security threats and initiate control measures according to enterprise procedures 2.3 Set up and configure network to provide WAN access according to manufacturer’s specifications and enterprise procedures 2.4 Use hardware and software analysis and diagnostic methodologies to test network connectivity |
3. Complete and document WAN network installation | 3.1 Restore worksite to safe condition according to established safety procedures 3.2 Record and store essential installation information according to enterprise procedures 3.3 Notify appropriate personnel of completion of the task according to enterprise procedures |
Evidence of Performance
Evidence of ability to:
plan installation of a wide area network (WAN) accessible network
select and apply WAN link protocols
configure internet protocol (IP) addressing across WAN
troubleshoot WAN communication issues
install WAN access security measures.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
outline enterprise work health and safety (WHS) procedures
explain IP addressing services and network scaling
summarise methods of securing network services including access control lists
explain Open Systems Interconnection (OSI) layered communication model
outline requirements to provide teleworker network services
describe correct usage of relevant tools and equipment
outline WAN link protocols including:
frame relay
high-level data link control (HDLC)
link access procedure, balanced (LAPB)
point-to-point protocol (PPP)
summarise WAN troubleshooting methodologies and analysis and diagnostic tools.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:
a site where installation and maintenance of a WAN may be conducted
tools, equipment and materials currently used in industry
relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.3, 1.4, 2.2, 2.3, 3.2, 3.3 | Recognises and interprets enterprise procedures, manuals and specifications to determine job requirements |
Writing | 1.2, 3.2, 3.3 | Uses clear, specific and industry-related terminology to develop network documentation and maintain network records Writes concisely when communicating with relevant personnel |
Oral Communication | 1.2, 1.3, 1.6, 3.3 | Liaises and negotiates with others to achieve outcomes Uses listening and questioning skills to confirm understanding for requirements |
Numeracy | 2.1 | Interprets technical data and performs calculations to verify information |
Navigate the world of work | 1.1, 1.2, 1.4, 2.2, 2.3, 3.1-3.3 | Takes personal responsibility for adherence to legal and regulatory responsibilities relevant to own work, and draws attention to any issues that may affect self or others Recognises and follows organisational procedures and protocols and meets expectations associated with own role |
Interact with others | 1.6 | Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction |
Get the work done | 1.4, 1.5, 2.1-2.4, 3.2, 3.3 | Understands key principles and concepts underpinning design and operation of digital systems and tools, and applies these as required including using industry-standard troubleshooting Takes responsibility for planning and organising own workload, identifying ways of sequencing and combining elements for greater efficiency Implements actions according to a predetermined plan, making adjustments if necessary Makes decisions quickly and intuitively in familiar situations requiring immediate attention, drawing on past experience to identify key variables and determine the best course of action Recognises and anticipates an increasing range of unexpected problems, their symptoms and causes, on the basis of safety and specified work outcomes |
Sectors
Telecommunications – Telecommunications Networks Engineering