Application
This unit describes the skills and knowledge required to establish and configure a data communications network, maintain systems and applications, administer user accounts and diagnose and isolate system faults.
It applies to individuals working as technical staff who administer a local area network (LAN) or wide area network (WAN). They may make use of enterprise procedures and flow charts, and third party test routines analysing performance and functionality of a live data communications network.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Install and configure network | 1.1 Prepare and confirm, with relevant personnel, the physical and logical structure of a LAN design to resolve hardware and software compatibility conflicts 1.2 Prepare file server and install network server software 1.3 Execute workstation boot procedures and verify network and work station functionality 1.4 Document network physical connections and workstation characteristics |
2. Set up network facilities | 2.1 Configure set-up procedures for a network print server, network printer and a shared file system 2.2 Connect a bridge or router between two networks 2.3 Set up a gateway for a network 2.4 Set up a logical disk or volume structure |
3. Administer user accounts | 3.1 Create a user account and a user log script 3.2 Produce a document of network users for notification of their access rights and privileges 3.3 Add and delete users to maintain an up-to-date user list 3.4 Establish disk quotas for users 3.5 Develop common user security procedures and set up user profiles |
4. Install common applications | 4.1 Install and configure an application in client-server mode 4.2 Establish security and multiple access to an application 4.3 Set up and configure an email client and browser for the client |
5. Install and configure systems applications | 5.1 Configure a backup system for redundancy, according to customer policy 5.2 Administer disk fault tolerance and redundancy techniques |
6. Maintain system integrity | 6.1 Implement system integrity and system monitoring techniques to provide a reliable customer data network 6.2 Use diagnostic software to detect and isolate system faults 6.3 Produce a report on network performance and fault occurrence for the customer, with recommendations for improving the integrity of the data communications network |
Evidence of Performance
Evidence of ability to:
establish and configure a data communications network
set up and maintain systems, facilities, applications, and software
administer user accounts
diagnose and isolate system faults.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
determine features and operating requirements of data communications software and hardware for network systems
outline manufacturer’s requirements of testing software and equipment
summarise test methods and performance requirements
describe typical issues and challenges that occur when administering a data communications network.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:
sites where communications network and systems user accounts can be administered
equipment currently used in industry
relevant regulations and company policies impacting communications network activities.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 5.1 | Identifies, analyses and evaluates technical documentation, such as software and hardware manuals and specifications and relevant enterprise policy and documentation |
Writing | 1.1, 1.4, 3.1-3.3, 3.5, 6.3 | Prepares clear and concise written reports and workplace documentation, incorporating technical language, to communicate complex information clearly and effectively |
Oral Communications | 1.1 | Establishes and maintains complex and effective communications in a broad range of contexts |
Numeracy | 1.3, 3.4, 6.1 | Analyses and synthesises highly embedded mathematical information while testing and analysing results |
Get the work done | 1.1-1.3, 2.1-2.4, 3.1, 3.4, 3.5, 4.1-4.3, 5.1, 5.2, 6.1, 6.2 | Uses a combination of formal, logical planning processes and an increasingly intuitive understanding of context to organise and implement testing and contingency plans Uses digital technologies and systems to enter, store and present data, and diagnose faults Uses intuition, analysis and lateral thinking processes to make decisions about complex issues |
Sectors
Telecommunications – Telecommunications Networks Engineering