Application
This unit describes the skills and knowledge required to develop, evaluate, manage, deploy and maintain application layer solutions for new solutions or existing network telecommunications service.
It applies to individuals with highly developed technical skills working as network engineering staff or senior technical officers with appropriate project management roles and authority to direct activities of installation staff, manufacturers and vendors.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Develop application layer solutions | 1.1 Produce requirements for applications layer solutions for delivery of new applications layer solutions to customers using forecasting demand data 1.2 Prepare a plan for an organisational change control process and integration of new solutions within a complete network infrastructure 1.3 Produce a test management schedule for the testing process of application product 1.4 Translate complex design and architecture requirements to traceable application characteristics according to design requirements 1.5 Develop application architecture solution specifications using an industry process according to design requirements 1.6 Develop application software resource profiling and select suitable vendor for negotiations 1.7 Translate complex requirements into software packaging 1.8 Produce software deployment mapping and version control to ensure complete integration and compatibility of application solution with existing system 1.9 Complete configuration management and provide complex input network design requirements |
2. Critically analyse test results of application layer solutions | 2.1 Use design document and integration document software to replicate issues exhibited in test environment 2.2 Certify software solution compatibility and compliance to requirements using a web-based test management tool (quality centre) to conduct performance evaluation tests 2.3 Critically analyse test reports to evaluate load balancing and network security issues in test environment 2.4 Resolve complex issues in interface to isolate defects |
3. Manage deployment of application layer solutions | 3.1 Plan and prepare evidence for customer acceptance and certification 3.2 Plan and manage transition to operation activities required for transition to operation of integrated application layer solution 3.3 Prepare installation failures procedure to make changes while maintaining service levels 3.4 Manage change implementation plan to maintain system stability |
4. Maintain currency of application layer solutions | 4.1 Manage ongoing monitoring activities to prolong new applications layer solution life cycle for cost-effective business reasons 4.2 Produce tuning activities to make efficient use of resources 4.3 Analyse current demands for resources to derive forecasts and future requirements 4.4 Produce a capacity plan predicting infrastructure resource needs to achieve agreed service levels |
Evidence of Performance
Evidence of the ability to:
produce a test management schedule for testing process of application product
develop application architecture solution specifications using an industry process
produce software deployment mapping and version control
analyse test results of application layer solutions
prepare evidence for customer acceptance and certification
prepare an installation failures procedure
manage ongoing monitoring activities
produce tuning activities
produce a capacity plan predicting infrastructure resource needs.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
explain installation failure procedures
summarise legislation, codes of practice and other formal agreements that directly impact activity
explain important tenets of managing change
explain new applications layer solutions
define software and hardware resources required by an application layer
outline specific workplace health and safety (WHS) requirements that impact activity in terms of safety of self and the public
outline system integration techniques
explain test management scheduling
summarise tuning activities to maintain currency
explain use of forecasting demand data
explain use and purpose of test management tools.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the Telecommunications – Telecommunications Networks Engineering field of work and include access to:
a site where management of application layer solutions may be conducted
software tools currently used in industry
vendor products, specifications, equipment and enterprise policy required for the activity.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.4, 1.5, 2.3 | Organises, evaluates and interprets a range of complex technical documentation including software and hardware manuals |
Writing | 1.2, 1.3, 1.8, 3.3, 4.4 | Prepares clear and concise workplace documentation including complex plans incorporating technical language to communicate complex information clearly and effectively |
Numeracy | 1.1, 2.3, 4.1 | Analyses and synthesises highly embedded mathematical information in a broad range of tasks and texts |
Get the work done | 1.4-1.6, 1.8, 1.9, 2.1-2.4, 3.1, 3.2, 3.4, 4.1-4.4 | Operates from a broad conceptual plan, developing operational detail in stages, regularly reviewing priorities and performance during implementation, and identifying and addressing issues Demonstrates a sophisticated understanding of principles, concepts, language and practices associated with the digital world and uses this to devise solutions Uses a broad range of strategies to store, access and organise virtual information, recognising design choices will influence what information is retrieved and how it may be interpreted and used Takes responsibility for high-impact decisions in complex situations involving many variables and constraints Uses formal analytical and lateral thinking techniques to resolve logistics problems Monitors outcomes of decisions, considering results from a range of perspectives and identifying key concepts and principles and their impact on customers and enterprise |
Sectors
Telecommunications networks engineering