ICTWEB421
Ensure website content meets technical protocols and standards


Application

This unit describes the skills and knowledge required to ensure content for a website is in accordance with customer specifications, and is compatible with the appropriate technical and infrastructure protocols.

It applies to individuals working in the web development area who are required to populate websites according to clear benchmarks.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Confirm that content meets the required standards

1.1 Take action to ensure that text-based content meets client needs, and the required style standards

1.2 Confirm that the multimedia-based content meets the business design standards, or the overall look of the website

1.3 Check that the mix between multimedia and text-based content, provides the required level of interaction identified in the project brief

1.4 Test that the content conforms to client expectations and the technology

2. Confirm that the technology supports the content

2.1 Take action to ensure that the protocols required for multimedia content are available

2.2 Check and confirm, that the bandwidth required to support the content is available

2.3 Check and confirm, that the servers support the content and levels of interaction

2.4 Check and confirm, that the plug-ins required to support content are made available

2.5 Test and confirm, that compression techniques support delivery of content

3. Test the content

3.1 Test and confirm that content displays as intended and according to business requirements in target browsers

3.2 Test with beta users that content encourages interaction and content interaction performs as intended and record results

3.3 Test and confirm that plug-ins download with a minimum of steps, complication and time

3.4 Test that interactive tools are available and provide the expected results

Evidence of Performance

Evidence of the ability to:

carry out checks and tests, for a mix of content for a website, to ensure that it meets specifications and standards

check and use, correct streaming and compression techniques

manage the file transfer protocols (FTPs)

test and confirm, content functionality and operability.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

outline the applicability of copyright, privacy and intellectual property to website development

explain common software compression algorithms, and associated technologies

summarise the file transfer protocol (FTP) software protocols

identify and summarise internet protocols

explain the server access security principles and procedures

outline the server operating systems

summarise streaming technologies.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the website technologies field of work and, include access to:

documents detailing organisational style guide or policies

a personal computer, on which software installation may be performed

compression and streaming software

an internet connection

a live network

network components, hardware and software

networked computers

a server, and workstation hardware and software

style guides, and the design brief

technical documentation and installation manuals

software currently used in industry

vendor hardware and software components.

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.1, 1.2, 1.3, 1.4, 2.2, 3.1

Identifies and analyses, online information and client specifications, to ensure that all business requirements are met

Writing

3.2

Documents outcomes of tests using industry relevant terminology and recognised symbols

Oral Communication

1.1

Clearly articulates requirements, using the language appropriate to the audience, and participates in a verbal exchange of ideas/solutions

Numeracy

3.3

Uses basic mathematical formula to time technological processes

Navigate the world of work

1.1, 1.2, 3.1

Takes personal responsibility for following explicit and implicit policies, procedures and specifications

Interact with others

1.1, 1.2, 3.2

Elicits feedback and provides feedback to others, in order to improve work practices and processes

Selects and uses the appropriate conventions and protocols, when communicating with clients and co-workers in a range of work contexts

Get the work done

1.1, 1.4, 2.1-2.5, 3.1-3.4

Takes responsibility for planning, sequencing and prioritising tasks and own workload, for efficiency and effective outcomes

Makes routine decisions and implements standard procedures for routine tasks, using formal decision-making processes for more complex and non-routine situations

Uses familiar digital technologies and systems to access information, search and enter, data and code, present information, and communicate with others, cognisant of data security and safety


Sectors

Web