ICTWEB508
Develop website information architecture


Application

This unit describes the skills and knowledge required to develop information architecture for a complex website that meets current, and future, business requirements.

It applies to individuals working as highly skilled web developers and designers who are responsible for the navigation and hierarchy of a websites. They liaise with clients to adapt e-business into their corporate strategy, have high-level knowledge of technical languages and design principles.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify content needs

1.1 Identify the strategic intent of the website from the business requirements and client expectations

1.2 Develop information requirements based on the website’s intent, intended audiences, types of client interactions, and the long and short-term goals for the site

1.3 Identify the required information, and group into business schemes related to the business structure

1.4 Determine the content requirements for each process

1.5 Identify any security access requirements

2. Plan the content structure

2.1 Cluster and document the information in related topics

2.2 Develop a hierarchy and site map of the information

2.3 Check data to confirm the sequence of hierarchy

2.4 Ensure that labels are clear, consistent, coherent and relatively intuitive for the client to access

3. Develop the navigation system

3.1 Build a navigation system for the overall website, based on the business requirements

3.2 Ensure ease of navigation on the site, and provide different ways of searching, while providing feedback to the client

3.3 Ensure that navigation is accessible

4. Test and sign off

4.1 Construct the prototype of the information architecture design

4.2 Arrange for a subset of the client to test the prototype for usability, and to determine if the architecture meets client expectations

4.3 Ensure that the site content will format in the business and client technical environment

4.4 Adjust the architecture based on client feedback

4.5 Sign off the prototype, and confirm that current and future business requirements are met

Evidence of Performance

Evidence of the ability to:

identify the strategic business requirements for the website

develop and design, the information architecture for a complex website

develop a site map, outlining the navigation hierarchy of a complex website

test the access path to all sections of the website, and obtain client approval.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

describe how e-business sites fit into a corporate strategy

outline the importance of client and business liaison

summarise the purpose and function of cascading style sheets (CSS)

describe the use of hypertext markup language (HTML), extensible hypertext markup language (XHTML) and hypertext transfer protocol (HTTP), in web design

outline the implications of technology connectivity and documentation of technical specifications

summarise World Wide Web Consortium (W3C) standards

explain the website architecture and business process design, and the linkages between processes

outline the importance of website accessibility.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the website technologies field of work, and include access to:

a web server

the requirement specifications

an integrated development environment (IDE), capable of creating web pages and server-side code

current web development technology.

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.1-1.5, 2.1, 2.3, 2.4, 3.1, 3.2, 4.4, 4.5

Reads and interprets specifications, computer technical data, and other documentation from a variety of sources, and consolidates information to determine requirements

Writing

1.2, 2.1, 2.2, 2.4, 3.1, 3.3, 4.1, 4.2, 4.4, 4.5

Develops clear and well-organised technical and online material, for specific audiences using the appropriate language to convey explicit information

Prepares correspondence using clear language, correct spelling and terminology, and accuracy of information

Oral Communication

1.1, 1.5, 3.2, 4.4

Articulates clearly using specific and relevant language, suitable to the audience to convey requirements, and listening, and questioning techniques to confirm understanding

Interact with others

2.4, 3.3, 4.2

Selects, implements and seeks to improve protocols governing communications to clients and co-workers, in a range of work contexts

Get the work done

1.2, 1.3, 1.5, 2.3, 3.1, 4.1, 4.2, 4.3, 4.5

Accepts responsibility for planning and sequencing complex tasks and workload, negotiating key aspects with others, taking into account capabilities, efficiencies and effectiveness

Applies systematic and analytical decision-making processes for complex and non-routine situations

Uses and investigates new digital technologies, and applications, to manage and manipulate data, and communicate effectively with others, in a secure and stable digital environment


Sectors

Web