Application
This unit describes the skills and knowledge required to recognise the various sectors of the telecommunications industry and to perform individual work and work with others in telecommunications technology.
It applies to individuals who may undertake a range of simple tasks under close supervision and whose range of technical skills and knowledge is limited.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
Elements Elements describe the essential outcomes | Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan skills development | 1.1 Obtain and update specific information on the various sectors of the telecommunications industry 1.2 Seek advice on future career directions from appropriate people 1.3 Identify possible career directions in industry or organisation for personal advancement 1.4 Conduct self-assessment of personal skills against job role to identify skills gap and plan for further skills development 1.5 Determine appropriate methods to acquire additional skills 1.6 Prepare portfolio of evidence to support the skills development plan 1.7 Identify and apply methods for maintaining currency of industry developments |
2. Organise personal work priorities | 2.1 Ensure that employment terms and conditions are accessed and understood 2.2 Ensure that work goals and objectives are understood, negotiated and agreed according to organisational requirements 2.3 Identify, access sources of information relevant to technical and regulatory requirements and apply to work 2.4 Assess and prioritise workload to ensure tasks are completed within identified timeframes 2.5 Monitor and adjust personal work performance to ensure achievement of tasks |
3. Participate in a team | 3.1 Consult team members to identify team purpose, roles, responsibilities, goals, plans and objectives 3.2 Develop strategies to support the team and seek assistance from team members when necessary to prevent conflict within the team 3.3 Give and receive feedback to assist in meeting team and organisation goals 3.4 Communicate unresolved issues to appropriate personnel to ensure action is taken in response to these matters |
Evidence of Performance
Evidence of the ability to:
develop a career portfolio or similar information
obtain information on the relevant telecommunications industry sectors including employment conditions
prepare work schedule, prioritising urgent requests
actively participate in a team.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
outline different roles that people may play within a telecommunications team, how this impacts on the way a team works and what it might achieve
identify the terms and conditions of employment common to the telecommunications industry
identify legislation, codes of practice and other formal agreements that impact on the work activity
identify the various sectors of the telecommunications industry
identify organisational policies, plans and procedures
describe skills development in career planning terms
identify sources of advice on career planning and skill development
outline specific work health and safety (WHS) requirements relating to the activity and site conditions
identify types of evidence and ways of creating portfolios of evidence
outline typical issues and challenges that occur when working in teams.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the Telecommunications – Workplace effectiveness field of work and include access to:
a telecommunications technology team
examples of resumes and career planning resources
relevant documentation.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Learning | 1.3, 1.4, 1.5, 1.7, 2.5 | Employs a range of approaches and investigative techniques to source the knowledge required to establish, plan, manage and evaluate skill development |
Reading | 1.1, 2.1, 2.3 | Recognises and interprets text to determine key information and specific requirements and responsibilities |
Writing | 1.6 | Develops material for a specific audience using clear and detailed language in order to convey explicit information, requirements and recommendations |
Oral Communication | 1.2, 3.1, 3.3, 3.4 | Participates in a verbal exchange of ideas and elicits the view and opinions of others by listening and questioning |
Navigate the world of work | 2.1, 2.2, 3.3 | Takes steps to develop skills, obtain qualifications and/or experience relevant to current or desired work role Attempts to follow directions on the scope of responsibility within the role and begins to recognise when to involve others |
Interact with others | 1.2, 3.1, 3.2, 3.3 | Cooperates with team as part of familiar routine activities, and contributes to specific activities requiring joint responsibility and accountability Seeks support from team when preventing conflict |
Get the work done | 1.3-.6, 2.2, 2.4, 2.5 | Plans routine tasks with familiar goals and outcomes, taking some limited responsibility for decisions regarding sequencing and timing |
Sectors
Telecommunications – workplace effectiveness