Application
This unit supports the attainment of skills and knowledge required for competent workplace performance within councils of varying size and locations. Knowledge of the legislation and regulations within which councils must operate is essential. The role of council staff, elected members and management in protecting and managing the natural and built environment must be appropriately reflected. |
Prerequisites
Prerequisite Unit/s |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Presentation or data collection conforms to council's plans and strategies | 1.1. Positioning of the activity is understood and clarification of objectives is sought where applicable. 1.2. Target group needs and communication methodology are understood. 1.3. Most likely questions, responses and promotion strategies are anticipated and discussed in briefing. |
2. Prepare and collect presentation or data collection material for use in communication campaign | 2.1. Material is prepared according to council's environmental health education and promotion strategy and other council communication protocols. 2.2. Council's privacy policy conditions are addressed by the data collection/survey material. 2.3. Promotion/collection material is cost-effective, current and accurate to meet campaign needs. |
3. Undertake campaign preparation arrangements | 3.1. Locations for group presentations are booked according to anticipated numbers, optimum access and suitability of premises. 3.2. Support materials and media, presentation aids and specialist support speakers are coordinated. 3.3. Door-to-door, community network or neighbourhood campaigns are timed and planned for optimum impact. 3.4. Enquiries or follow up at venue or council premises are anticipated and response arrangements are communicated to relevant staff. |
4. Present information to groups or individuals | 4.1. Information is presented in accordance with campaign plan, including support from specialists in the field as appropriate. 4.2. Enquiries are directed to those appropriately qualified to respond. |
5. Collect information from target groups or individuals | 5.1. Requirements for information to support community needs are accurately communicated. 5.2. Respondent enquiries are appropriately dealt with or followed up by qualified respondents. |
6. Analyse and report results of campaign | 6.1. Achievements against objectives, issues raised for action and stakeholder concerns are included in reports and presentations. 6.2. Issues requiring further action are communicated to those preparing future plans and strategies. |
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Required Skills
This describes the essential skills and knowledge and their level, required for this unit |
Required Skills |
public speaking confidence in use of presentation aids verbal and written communication |
Required Knowledge |
understanding of council environmental health plans and procedures understanding of council communication and response protocols general understanding of public health issues and responses relevant to local area statistics. |
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Evidence Required
Overview of assessment requirements | A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated. |
Critical aspects of evidence to be considered | Activity is coordinated in accordance with the intent of the plan. Presentation content is appropriate to the needs of the target audience. Issues raised are brought to the attention of relevant council staff. |
Context of assessment | On the job or in a simulated work environment. |
Relationship to other units(prerequisite or co-requisite units) | Prerequisite units: nil. Co-requisite units: nil. |
Method of assessment | The following assessment methods are suggested: observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies written and/or oral questioning to assess knowledge and understanding completing workplace documentation third-party reports from experienced practitioners completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor. |
Evidence required for demonstration of consistent performance | Evidence will need to be gathered over time across a range of variables. |
Resource implications | Access to a workplace or simulated case studies that provide relevant equipment and materials such as: personal computers data projection videotapes plans and procedures. |
Range Statement
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. | |
Subject of activity may include: | immunisation nutrition smoking sun smart mosquito control sexually transmitted diseases council public health plan public health policy community action supportive environments reorienting services behavioural adaptation community development public safety community disaster plan declared plants animal control water quality food safety recycling and waste education. |
Presentation material and media aids may include: | brochures PowerPoint presentation electronic data projection videotapes overhead projectors brochures exhibits samples web links. |
Target group may include: | addressing groups and individuals responding to enquiries in person or by telephone, mail and email community and special interest groups, rate payers, school students and political or industry representatives. |
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Sectors
Unit Sector | Health and Environment |
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Employability Skills
This unit contains employability skills. |
Licensing Information
Not applicable.