ELEMENT

PERFORMANCE CRITERIA

1. Inspect designated areas

1.1 Designated areas to be inspected are identified and defined.

1.2 Routine inspections of identified and defined areas are carried out in accordance with council requirements.

1.3 Non-routine inspections are carried out in accordance with council requirements.

1.4 Applications for approval, licences or permits are assessed in accordance with local laws and other appropriate legislation.

2. Identify, assess and act on areas of risk to the public and the environment

2.1 Risks to the public and environment are identified and level of risk is determined.

2.2 Appropriate action is taken and reported in accordance with legislation and council requirements.

2.3 Evidence of offence is gathered and documented in accordance with council procedures.

3. Respond to complaints regarding risks to public health and safety or possible breaches of legislation

3.1 Complete details of complaint are obtained and assessed for further action.

3.2 Complainant is advised of proposed action in accordance with council procedures.

3.3 Evidence is gathered and documented in accordance with council procedures and guidelines.

3.4 Diaries or reports of incidents are fully completed in accordance with council standards.

4. Maintain records

4.1 Information is recorded in accordance with council and legislative requirements.

4.2 Details are recorded clearly, legibly and accurately.

4.3 Records are secure, accessible and up to date.

5. Assist with the preparation and delivery of community education and promotional matters associated with local laws

5.1 Prepared information is accurate and comprehensive and targeted to the likely audience.

5.2 Input is sought from appropriate specialist sources to assist prior and during preparation, and in subsequent follow up in response to questions.

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

verbal communication with the public appropriate to cultural and language background of the individual or group

record keeping

writing reports, including keeping events in sequence and report administration

Required Knowledge

council structure and services

council area and zonings

council policies and procedures regarding risks to public health and safety and relevant legislation

environmental legislation, policies and practices

community needs and expectations

inspection techniques

risk identification

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

Routine and non-routine inspection.

Risk assessment.

Response to complaints.

Appropriate utilisation of on-the-spot penalties.

Collection and maintenance of records.

Completion of incident reports in accordance with council standards.

Context of assessment

On the job or in a simulated work environment.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor

Evidence required for demonstration of consistent performance

Evidence will need to be collected over time across a range of variables.

Resource implications

Access to a workplace or simulated case studies encompassing a range of council areas of responsibility and associated risks.

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Areas may include:

beaches

foreshores

parklands

reserves

waterways

illegal landfills

parking

building sites

fairs and shows

pedestrian precincts and malls

backyards pools

any other areas under council jurisdiction

Risks may include:

irate motorists

congested traffic

building sites

used syringes

intoxicated persons

overhanging foliage

chemicals

bushfires

parking

animals

noxious weeds

jet skis

toxins

noxious odours

noise

air quality

cooling towers or systems

street signage

outdoor dining issues

unattended litter

foreshore, littoral or aquatic reserve threat to environment

dangerous dogs

manual handling practices

Appropriate action may include:

issuing on-the-spot fines in relation to certain offences

requiring work or activity to cease

making site safe

advising offending party and complainants of council policies and procedures and proposed next action

monitoring compliance with conditions of any approval, licence or permit issued including appropriate defining of approved areas where applicable