This unit supports the attainment of skills and knowledge required for competent workplace performance within councils of varying size and locations. Knowledge of the legislation and regulations within which councils must operate is essential. The role of council staff, elected members and management in protecting and managing the natural and built environment must be appropriately reflected.

Prerequisite Unit/s

ELEMENT

PERFORMANCE CRITERIA

1. Develop environmental health education, promotion and awareness strategies

1.1. Goals and objectives for health education, promotion and awareness are established in accordance with council requirements.

1.2. Information to assist in needs analysis is identified, researched and collated.

1.3. Health surveys that identify community health needs are developed.

1.4. Existing services and strategies are reviewed and evaluated to ensure relevance.

1.5. Community networks are established and maintained to ensure broad exposure to local development needs.

2. Implement environmental health education, promotion and awareness strategies

2.1. Appropriate health education, promotion and awareness programs are developed and implemented based on community development needs and in accordance with council policy.

2.2. Programs are implemented using appropriate educational, promotional and awareness activities and responding to state legislative requirements.

2.3. Health education, promotional and awareness programs are monitored and evaluated in conjunction with the community to assess performance in relation to program goals and objectives.

3. Undertake marketing programs

3.1. Opportunity for a marketing program is identified from the market place.

3.2. Viability of a program is assessed by internal and external consultation.

3.3. Reports are prepared for management and council with recommendations and supporting information.

3.4. Marketing program is implemented and monitored to ensure objectives are met within budget, resource and time limitations.

3.5. Program is reviewed and assessed using consumer response and internal audits.

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This describes the essential skills and knowledge and their level, required for this unit

Required Skills

information gathering and research

survey design

cooperative and professional communication and interaction with a wide range of stakeholders

problem solving and conflict management

well developed and effective written communication

implementation of promotional strategies

program planning

networking

implementation of public consultation strategies

implementation of program evaluation strategies

participation in public presentations

budget management

monitoring own work and adjusting to meet agreed standards and expectations

engaging in activities that promote own ongoing learning requirements, which may include maintaining current knowledge of legislation and common law

using technology relevant to the job/role, which may include the use of computers and other relevant office technology.

Required Knowledge

council structure and services

relevant council procedures

relevant legislation and standards

principles of positive interaction with diverse groups within the community

community consultation and information strategies

local health services and relevant professionals

council's health education policy

current and potential health issues affecting the community.

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Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the elements to the required performance level detailed in the performance criteria. The unit's skill and knowledge requirements must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

The demonstrated ability to:

establish and maintain community networks

establish appropriate goals for health education, promotion and awareness in accordance with council requirements

develop, implement and evaluate appropriate health education, promotion and awareness programs

market, implement and monitor programs to ensure objectives are met

report, review and assess programs.

Context of assessment

On the job or in a simulated work environment.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials, including personal reflection and feedback from trainer, coach or supervisor.

Evidence required for demonstration of consistent performance

Competency must be demonstrated in all elements across a range of variables relevant to council's size, location and strategic plan.

Resource implications

Access to a workplace or simulated case studies that provide relevant equipment and materials, such as:

videotapes

pamphlets

health legislation

council policies and procedures.

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Council requirements may include:

council policies, procedures and guidelines

strategic, business and management plans

local ordinances, laws and by-laws

state legislation.

Community health needs may include special requirements of:

ethnic or minority groups

demographic groups.

Health education, promotion and awareness programs may include:

immunisation

nutrition

smoking

sun smart

health effects of climate change, such as heat stress

mosquito control

sexually transmitted diseases

council

public health plan

public health policy

media releases

personal skill development

community action strengthening

supportive environments

reorienting services

behavioural and environmental adaptation

community development.

Legislative requirements may include:

federal

state or territory

local government.

Marketing may include:

preparation and use of materials, such as:

audiovisual materials

pamphlets and books

software

badges

ties

stickers

professional consultancy

online support.

Viability may include:

profit or loss

break-even

community value.

Internal and external consultation may include:

staff

councillors

schools

police

experts

community

parents

funding organisations

regional groups

relevant agencies, including welfare agencies

hospitals

medical institutes

church groups

industry and professional expertise

government departments

marketing departments and consultants

media developers.

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Unit Sector

Health and Environment

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This unit contains employability skills.