This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected.
Elements and Performance Criteria
1 Establish and promote rehabilitation program
1.1 Policies are developed and procedures are put into place to support an effective and equitable rehabilitation process.
1.2 Short and long-term plans for return to work and non-return to work rehabilitation are established in consultation with relevant stakeholders.
1.3 Written permission is obtained where necessary from employees for council contact with medical authorities.
1.4 Education of staff about rehabilitation objectives is undertaken.
1.5 Professional expertise is sought to ensure appropriateness of return to work tables and activities.
1.6 Confidentiality principles are incorporated into systems.
2 Establish and implement a return to work program
2.1 Communication occurs with all relevant individuals and departments to ensure understanding of the proposed rehabilitation plan for injured worker.
2.2 Limitations of the worker and performable duties are clearly documented and distributed to relevant employees and departments.
2.3 Appropriate training opportunities are identified and provided where suitable duties are new to the employee.
2.4 Return to work is scheduled within realistic time frames consistent with medical advice.
2.5 Confidentiality principles are strictly adhered to.
3 Monitor the return to work program
3.1 Work situation is monitored to ensure that work provided does not impinge on injury.
3.2 Injured employee is consulted regarding ongoing suitability of work provided.
3.3 Detailed notes of contacts, discussions and all factors relevant to the case are compiled.
3.4 Compensation management is monitored.
4 Maintain records
4.1 Information is recorded in accordance with council and legislative requirements.
4.2 Details are recorded clearly, accurately and legibly.
4.3 Records are secure, accessible and up to date.
This describes the essential skills and knowledge and their level, required for this unit
consultation with and counselling of management and employees
provision of advice to council and employees
assessment of injured employees
occupational health and safety and workers compensation legislation
rehabilitation policy and procedures
council strategic objectives
confidentiality policy and procedures
record keeping procedures
Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
Rehabilitation systems are established.
Return to work program is established, implemented and monitored.
Context of assessment
On the job or in a simulated work environment.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor.
Evidence required for demonstration of consistent performance
Evidence will need to be gathered over time across a range of variables.
Access to a workplace or simulated case study that encompasses a range of rehabilitation situations and outcomes and includes simulated roles of relevant parties.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Rehabilitation may include:
redesigned job tasks
worker retrained for another position
return to work
non-return to work
Rehabilitation process may include:
arranging for medical or other treatment
completing necessary forms
liaising with medical professionals
maintaining contact with injured employees
determining suitable duties and processes when returning to work
monitoring and upgrading rehabilitation
Relevant stakeholders may include:
council managers and staff
This unit contains employability skills.