This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected.

Prerequisite Unit/s

ELEMENT

PERFORMANCE CRITERIA

1. Promote new asset management practices

1.1. Need to adopt and commit to robust asset management strategies is advocated to senior management.

1.2. Council's asset management policy is promoted throughout council to gain support and commitment and to promote ownership.

1.3. Benefits and costs are clearly demonstrated by promotion and steps necessary to attain corporate goals are identified.

1.4. Information regarding innovative practices is disseminated to appropriate personnel.

1.5. Strategies are implemented that ensure quick feedback is obtained on all aspects of new practices.

1.6. Need for a cultural change program to support innovative strategies and practices is identified and acted on as necessary.

2. Coordinate provision of training

2.1. Training requirements are determined in consultation with relevant personnel.

2.2. Structured training programs for all personnel involved in new practices are developed in consultation with relevant personnel.

2.3. Current reporting and legislative requirements are addressed by training programs.

2.4. Clear definition of roles and responsibilities of trainees and other associated personnel are included in training programs.

2.5. Training is implemented in a timely manner in line with council's workplace learning policies.

2.6. Records of training are maintained according to council policies and procedures.

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This describes the essential skills and knowledge and their level, required for this unit

Required Skills

liaison with all levels of personnel

communicating new developments verbally and in writing

interpreting feedback

selling ideas and concepts

advocacy.

Required Knowledge

needs analysis techniques

change management

possible impacts of new asset management strategies on employees

promotional tools

training and mentoring techniques

adult learning principles

council policies relevant to workplace learning.

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Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

Ongoing promotion of asset management throughout council.

Ongoing training addressing identified needs.

Timely dissemination of information.

Context of assessment

On the job or in a simulated work environment.

Relationship to other units(prerequisite or co-requisite units)

Prerequisite units: nil.

Co-requisite units: nil.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor.

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over time across a range of variables depending on council work flow and planning cycle as long as the critical aspects of evidence can be demonstrated.

Resource implications

Access to a workplace or simulated case study that provides the following resources:

copies of council asset management policies

real or simulated training programs

workshops

interviews with relevant personnel

training records.

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Assets may include:

all non-current structures or items of plant or equipment that provide service potential or future economic benefit.

Council infrastructure assets may include:

roads

bridges

water supply systems

parks and gardens

drainage systems

sewerage systems

buildings

plant and equipment.

Promotion may include:

workshops

interviews.

Organisation may include:

executive

elected members

all departments

depot supervisors and team leaders

workforce

middle management.

Personnel may include:

training officers

human resources personnel

personnel to receive training

management

supervisors and team leaders.

Training requirements may include:

software usage

data collection

data input

asset management concepts and principles

quality practices.

Records of training may include:

hard copy

electronic

competency assessment.

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Unit Sector

Administration Units

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This unit contains employability skills.