ELEMENT

PERFORMANCE CRITERIA

1 Determine the need for public transport facilities

1.1 Records and statistics are monitored to identify problems and areas of need.

1.2 Complaints, requests and comments are analysed to identify problems and areas of need.

1.3 Public transport authorities are consulted to assist in facility determination.

1.4 Community stakeholders are consulted.

2 Identify and evaluate options

2.1 All options relevant to rectifying problems and servicing needs are identified.

2.2 All options are assessed on the basis of cost effectiveness, efficiency and practicality.

2.3 Preferred options to rectify problems or service needs are selected on agreed criteria.

3 Prepare report on preferred options for public transport facilities

3.1 Options are submitted to council or relevant transport authorities for endorsement.

3.2 Opportunities are provided for community consultation to maximise acceptance of preferred option.

3.3 Statutory and other relevant authority approvals are obtained in required time frames with minimal modification to the preferred option.

3.4 Clear, concise documentation is prepared that provides full cost details.

3.5 Preferred option is recommended to the construction program to assist works programming and resource availability.

4 Monitor the effectiveness of public transport facilities

4.1 Records and statistics are monitored to measure the effectiveness of public transport user facilities against agreed criteria.

4.2 Complaints, requests and comments are reviewed to identify ongoing acceptance of the facilities.

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

consultation and negotiation

qualitative and quantitative research methodologies

traffic planning

interpreting policy

written and verbal reporting

applying relevant legislation

applying standards and guidelines

forecasting

estimating resources

procurement practices

cost control

analysing and interpreting data

design applications

Required Knowledge

national and state public transport policies and plans

council policy

design standards

council structure and services

requirements of different services

community needs and expectations

local knowledge

public transport services available

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

Production of accurate information.

Analysis of information.

Analysis of sites and information.

Interpretation of data.

Presentation and endorsement of options.

Effective problem solving based on research.

Context of assessment

On the job or in a simulated work environment.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over time across a range of variables.

Resource implications

Access to a workplace or case study that provides the following resources:

information on national or state policies and plans

council policies

data information systems

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Types of public transport may include:

bus

tram

train

taxi

ferry

car

horse and cart

Relevant authorities and stakeholders may include:

community

transport authorities

related state and federal government agencies

Community consultation may include:

meetings

visual displays

print media articles

Types of public transport user facilities may include:

shelters

seats

parking

display boards

lighting and signage

intermodal

line marking